James Ratcliff Email
Collaboration Solution Architect @ Cisco
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James Ratcliff Location
- Keyworth, GB
James Ratcliff Work
- Collaboration Solution Architect @ (January 2022 - Present)
- Network Consulting Engineer @ (April 2017 - February 2022)
- UC Solutions Consultant @ (July 2016 - March 2017)
- Global Unified Communications Team Lead @ (August 2004 - July 2016)
- Technical Support Analyst @ (July 2003 - July 2004)
- Customer Service Advisor Online Helpdesk @ Bank of Scotland (June 2002 - July 2003)
James Ratcliff Education
- University of Leeds
Bachelor’s Degree (Computer Science)
2000-2003
James Ratcliff Skills
- Cisco Call Manager
- Cisco Technologies
- Jabber
- VMware Infrastructure
- Unity Connection
- Session Border Controller
- VoIP protocols SIP
- SIP
- SIP Trunking
- SCCP
- Cisco IOS
- Voice Mail
- NICE Call Recording
- Nortel Meridian
- ARC
- Cisco IP Telephony Design
- Telephony
- Tandberg
- Telepresence
- Video Conferencing
- Telephony Support
- Fax over IP
- Fax Server
- Prognosis
- Networking
- Integration
- Contact Centers
- VoIP
- Cisco VoIP
- Telecommunications
- Telecommunications Engineering
- Telecommunication Services
- Unified Communications
- Unified Messaging
- Unified Presence
- IM
- Enterprise Software
- Gateway
- Media Gateways
- Cisco Systems Products
James Ratcliff Summary
- James Ratcliff, based in Keyworth, GB, is currently a Collaboration Solution Architect at Cisco. James Ratcliff brings experience from previous roles at Cisco, KCOM, HSBC and InTechnology PLC. James Ratcliff holds a 2000 - 2003 Bachelor’s Degree in Computer Science @ University of Leeds. With a robust skill set that includes Cisco Call Manager, Cisco Technologies, Jabber, VMware Infrastructure, Unity Connection and more. James Ratcliff has 3 emails on RocketReach.
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