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James Rader Location
Box Elder, MT, US
James Rader Work
Director of Operations @ (July 2023 - Present)
Director of Contact Centers @ (April 2019 - Present)
Contact Center Manager @ (July 2014 - Present)
Director of Contact Centers @ (July 2019 - July 2023)
Customer Service Manager @ (July 2012 - July 2014)
Operations Manager @ (September 2006 - July 2012)
Call Center Manager @ California Organization of Police and Sheriffs (September 2005 - September 2006)
Call Center Manager @ CDG Management (January 2005 - December 2006)
Asst Director of Operations @ Direct Answers, LLC (August 2001 - September 2005)
Call Center Supervisor @ (January 2000 - December 2001)
Call Center Supervisor @ Medical Telecommunications (January 2000 - December 2001)
Floor Supervisor @ Penn, Schoen and Berland (January 1995 - December 2000)
James Rader Education
University of Phoenix
Associate of Arts (AA) (Business Management)
2010-2012
Lewis University
(Pre Med)
1978-1980
James Rader Skills
Management
Leadership
Call Center
Project Management
Customer Service
Telemarketing
Vendor Management
Team Building
Microsoft Office
Telecommunications
Training
Call Centers
Fundraising
Market Research
Customer Satisfaction
Telephony
Call Center Development
Call Center Administration
Customer Experience
Operations Management
Account Management
Team Leadership
Customer Relationship Management (CRM)
Contact Centers
Workforce Management
Call center start-up
Contact Center Management
Contact Center Operations
Customer Retention
Customer Support
ACD
IEX
Business Process Improvement
Customer Relationship Management Crm
PowerPoint
ITIL
Retail
Scrum
Customer Relationship Management
James Rader Summary
James Rader, based in Box Elder, MT, US, is currently a Director of Operations at Plain Green, LLC. James Rader brings experience from previous roles at Plain Green, LLC and Triangle Communications. James Rader holds a 2010 - 2012 Associate of Arts (AA) in Business Management @ University of Phoenix. With a robust skill set that includes Management, Leadership, Call Center, Project Management, Customer Service and more. James Rader has 1 emails and 2 mobile phone numbers on RocketReach.
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