2014 -2016 Infrastructure and Networking Consultant @
2007 -2014 IT SUPPORT SUPERVISOR @
2005 -2007 ITC Technician @ smestow school
2004 -2005 Customer Service Rep @
James Poole Education
The University of Wolverhampton 2001-2005
Dudley College 1999-2001
James Poole Skills
Firewalls
HP Server Hardware
Team Building
Patch Management
Windows Server
Help Desk Support
Stakeholder Management
Windows 8
Contract Management
Cisco Technologies
Cisco Security
Active Directory
Windows Phone
Networking
Microsoft Exchange
Service Desk Management
McAfee
Blackberry Enterprise Server
Team Management
Cisco Certified
Switches
Avaya IP Telephony
HTML
Microsoft Office
Blackberry
Sustainability
CCNA
Program Management
Network Security
Polycom Video Conferencing
Customer Service
Environmental Awareness
Avaya Technologies
Windows 7
Project Planning
McAfee Antivirus
VMware Infrastructure
Cisco ASA
Project Management
Cisco Routers
ITIL v3 Foundations Certified
VMware
VMware vSphere
WSUS
Video Conferencing
James Poole Summary
James Poole, based in Norton Canes, GB, is currently a IT Support Manager at Roadchef. James Poole brings experience from previous roles at Roadchef, ADAS and smestow school. James Poole holds a 2001 - 2005 The University of Wolverhampton. With a robust skill set that includes Firewalls, HP Server Hardware, Team Building, Patch Management, Windows Server and more. James Poole has 2 emails on RocketReach.
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