James Poole Email
IT Support Manager @ Roadchef
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James Poole Location
- Norton Canes, GB
James Poole Work
- IT Support Manager @ (February 2019 - Present)
- IT Technical Support Analyst @ (September 2016 - January 2019)
- Infrastructure and Networking Consultant @ (November 2014 - September 2016)
- IT SUPPORT SUPERVISOR @ (December 2007 - November 2014)
- ITC Technician @ smestow school (May 2005 - November 2007)
- Customer Service Rep @ (May 2004 - May 2005)
James Poole Education
- University of Wolverhampton
BSC hons (I.T)
2001-2005 - Dudley College
NVQ level 3 Customer Service
1999-2001
James Poole Skills
- Active Directory
- Avaya IP Telephony
- Avaya Technologies
- Blackberry
- Blackberry Enterprise Server
- CCNA
- Cisco ASA
- Cisco Certified
- Cisco Routers
- Cisco Security
- Cisco Technologies
- Customer Service
- Environmental Awareness
- Firewalls
- HP Server Hardware
- Help Desk Support
- ITIL v3 Foundations Certified
- McAfee
- McAfee Antivirus
- Microsoft Exchange
- Microsoft Office
- Network Security
- Networking
- Patch Management
- Polycom Video Conferencing
- Program Management
- Project Management
- Project Planning
- Service Desk Management
- Stakeholder Management
- Sustainability
- Switches
- Team Building
- Team Management
- VMware
- VMware Infrastructure
- VMware vSphere
- Video Conferencing
- WSUS
- Windows 7
- Windows 8
- Windows Phone
- Windows Server
- Contract Management
- HTML
James Poole Summary
- James Poole, based in Norton Canes, GB, is currently a IT Support Manager at Roadchef. James Poole brings experience from previous roles at Roadchef, ADAS and smestow school. James Poole holds a 2001 - 2005 BSC hons in I.T @ University of Wolverhampton. With a robust skill set that includes Active Directory, Avaya IP Telephony, Avaya Technologies, Blackberry, Blackberry Enterprise Server and more. James Poole has 2 emails on RocketReach.
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