James Packard Email & Phone Number
Principal Systems Engineer CTI and IVR and Lead Developer Agent Recording, Desktop Analytics and WFM @ Vistra Corp.
James Packard Location
McKinney, TX, US
James Packard Work
- 2018 - now Principal Systems Engineer CTI and IVR and Lead Developer Agent Recording, Desktop Analytics and WFM @ Vistra Corp.
- 2006 - 2019 Principal Engineer and SME for Agent Recording and Workforce Management Applications @ Verizon Business
James Packard Skills
- Systems Engineering
- Workforce Management
- Telecommunications
- Integration
- Voice over IP (VoIP)
- Microsoft SQL Server
- Project Management
- Consulting
- Business Process
- Solution Architecture
James Packard Summary
James Packard, based in McKinney, TX, US, is currently a Principal Systems Engineer CTI and IVR and Lead Developer Agent Recording, Desktop Analytics and WFM at Vistra Energy. James Packard brings experience from previous roles at Verizon Business. With a robust skill set that includes Systems Engineering, Workforce Management, Telecommunications, Integration, Voice over IP (VoIP) and more. James Packard has 3 emails and 2 mobile phone numbers on RocketReach.
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