James Ouellette Email & Phone Number
Director, Customer Experience Service and Analytics @ Broad River Retail
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James Ouellette Location
- Charlotte, NC, US
James Ouellette Work
- Director, Customer Experience Service and Analytics @ (December 2025 - Present)
- Director, Supply Chain @ (April 2024 - November 2025)
- Assoc. Director of Operational Excellence @ (April 2021 - April 2024)
- Senior Manager, Operations @ (November 2018 - May 2021)
- Distribution Manager @ (January 2011 - November 2018)
- Distribution Supervisor @ (November 2006 - January 2011)
- Customer Service Manager @ Harmony Lighting (February 2005 - September 2006)
- Admissions Officer @ (May 2003 - February 2005)
James Ouellette Education
- Elon University
BA (Corporate Communications)
1998-2002
James Ouellette Skills
- Profitability Tracking
- Key Performance Indicators
- Budget Development
- Communication
- Operational Excellence
- Leadership
- Leadership Development
- Microsoft Office
- Team Building
- Process Improvement
- Forecasting
- Employee Relationships
- Customer Service
- Conflict Resolution
- Budgets
- Training
- Coaching
- Microsoft Excel
- Management
- Inventory Management
- Event Planning
- Cross-functional Team Leadership
- Cost Reduction
- Demand Planning
- Distribution Management
- Inventory Control
- Shipping & Receiving
- Planning Budgeting & Forecasting
- Strategic Planning
- Microsoft PowerPoint
- Operations Management
- Warehouse Operations
- Inventory Analysis
- Team Leadership
- Team Management
- Team Mentoring
- Data Analysis
- Distribution Center Operations
- Research
- Staff Development
- Staffing Coordination
- Organizational Leadership
- Staff Training
- Business Development
- Strategy
- Labor Management Systems
James Ouellette Summary
- James Ouellette, based in Charlotte, NC, US, is currently a Director, Customer Experience Service and Analytics at Broad River Retail. James Ouellette brings experience from previous roles at Broad River Retail and Harris Teeter. James Ouellette holds a 1998 - 2002 BA in Corporate Communications @ Elon University. With a robust skill set that includes Profitability Tracking, Key Performance Indicators, Budget Development, Communication, Operational Excellence and more. James Ouellette has 5 emails and 3 mobile phone numbers on RocketReach.
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