James Nance Email & Phone Number
Tech Support Specialist @ ADK Technology
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James Nance Location
- New York, NY, US
James Nance Work
- Tech Support Specialist @ (January 2026 - Present)
- Senior Manager, Operations, Compliance and Integrity @ (May 2022 - November 2024)
- Manager, Operations Administration and Compliance @ (August 2020 - May 2022)
- Senior Customer Support and Operations Lead @ (May 2015 - July 2020)
- Intelligence Analyst, Sergeant @ U.S Army / Texas Army National Guard (January 2001 - March 2009)
James Nance Education
- NPower
Various Certifications (CompTIA - Google - Adobe) (Information Technology)
2025-2025 - The University of Texas at Austin
Bachelor of Arts (B.A.) (English Language and Literature, General)
2007-2009
James Nance Skills
- Customer Service
- Trust and Safety
- Management
- Data Analysis
- Research
- Social Networking
- Editing
- Technical Writing
- Data Entry
- Fraud Investigations
- Microsoft Office
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Problem Solving
- Critical Thinking
- Written Communication
- Communication
- Leadership
- Interpersonal Skills
- Skilled Multi-tasker
- Training
- Leadership Development
- Public Speaking
- Teamwork
- Training & Development
- Copyright Infringement
- Strategic Policy Development
- Protocol
- Analytical Skills
- Data Management
- Customer Service Management
- Zendesk
- Coaching
- Complaint Management
- DMCA
- Intellectual Property
- Rights Management
- Copyright Law
- AI Literacy
- AI for Operations
- Braintree
- Branding
- Business Process Improvement
- CQIA
- Cloud Computing
- Compliance Monitoring
- Computer Diagnostics
- Computer Hardware Troubleshooting
- Computer Networking
- Cross Functional Program Management
- Dashboard Building
- Fraud Detection
- Generative AI
- Global Cross-Functional Team Leadership
- Google Gemini
- Hardware Configuration
- Hardware Installation
- IT Hardware Support
- IT Operations
- Info Sec
- Internet Troubleshooting
- KPI Dashboards
- Mobile Device Management
- Network Security
- Office Software
- Operating Systems
- Operational Analysis
- Operations Management
- Operations Process Improvement
- Operations Research
- Operations Support
- Performance Dashboards
- Platform Integrity
- Process Efficiency
- Process Quality Improvement
- Product Collaboration
- Prompt Engineering
- Remote Troubleshooting
- Remote User Support
- SOC2 Compliance
- SQL
- SaaS Asset Management
- Security Protocols
- Service-Level Agreements (SLA) Management
- Sift
- Six Sigma
- Software Troubleshooting
- Standard Operating Procedure (SOP)
- System Maintenance
- Threat Analysis
- Ticketing Systems
- Understand & Convey Complex Information
- Virtual Administration
- Volume Management
- Workflow Automation
- Writing
James Nance Summary
- James Nance, based in New York, NY, US, is currently a Tech Support Specialist at ADK Technology. James Nance brings experience from previous roles at TuneCore, Shapeways and U.S Army / Texas Army National Guard. James Nance holds a 2025 - 2025 Various Certifications (CompTIA - Google - Adobe) in Information Technology @ NPower. With a robust skill set that includes Customer Service, Trust and Safety, Management, Data Analysis, Research and more. James Nance has 2 emails and 2 mobile phone numbers on RocketReach.
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