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James Messina Location
New York, NY, US
James Messina Work
2016 -now Vice President @
2015 -2016 Senior Manager - Global Strategic Sourcing @
2011 -2015 Director - Customer Service and Sales Call Center Operations @
2005 -2011 Director - National Operations @
2000 -2005 Manager @
James Messina Education
Fordham University - Graduate School of Business Administration
Master of Business Administration (M.B.A.) (Marketing and Communications and Media Management)
Bryant University
Bachelor's Degree (Business Administration and Marketing)
James Messina Skills
Leadership
Customer Experience
Team Building
Sales Process
Account Management
Sales
Customer Retention
Sales Operations
Customer Satisfaction
Telecommunications
Business Analysis
Contact Center Management
Business Development
Negotiation
Vendor Management
Team Management
Team Leadership
Process Improvement
Strategic Planning
Strategy
Sales Management
Direct Sales
Microsoft Office
Operations Management
Contact Centers
Business Process Outsourcing Bpo
Program Management
New Business Development
Cross Functional Team Leadership
Training
Customer Service
Business Process Improvement
Business Strategy
Management
Project Management
Coaching
Marketing Strategy
Call Centers
Contact Center Strategy
Service Delivery
CRM
Business Process Outsourcing
James Messina Summary
James Messina, based in New York, NY, US, is currently a Vice President at Freedom Mortgage. James Messina brings experience from previous roles at Verizon and Bell Atlantic. James Messina holds a Master of Business Administration (M.B.A.) in Marketing and Communications and Media Management @ Fordham University - Graduate School of Business Administration. With a robust skill set that includes Leadership, Customer Experience, Team Building, Sales Process, Account Management and more. James Messina has 2 emails and 2 mobile phone numbers on RocketReach.
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