Customer Success Manager @ (September 2022 - February 2025)
Cloud Professional Development @ Freelance (January 2022 - September 2022)
Assistant Marketing Manager @ (August 2018 - December 2021)
Assistant Product Marketing Manager @ (October 2017 - July 2018)
Graduate Business Consultant @ (October 2016 - April 2017)
Executive Board @ Street Sounds Recording Studio (June 2015 - July 2016)
Research Assistant Team Leader @ (August 2014 - May 2016)
Resident Advisor @ (August 2014 - May 2016)
James McLean Education
Wake Forest University School of Business
Master's degree (M.S.M.) (Business Administration and Management, General)
2016-2017
University of Dayton
Bachelor of Science (B.S.) (Psychology)
2012-2016
James McLean Skills
Account Planning
Advertising
Amazon Web Services (AWS)
Budget Management
Business Relationship Management
Business Strategy
CSAM
Campaign Management
Clari
Client Accounts
Client Relations
Cloud Computing
Consulting
Creative Problem Solving
Creative Writing
Customer Engagement
Customer Onboarding
Customer Service
Customer Success
Customer Support
Dashboards
Data Analysis
Digital Marketing
Google Cloud Platform (GCP)
IT Consulting
Interpersonal Skills
Key Performance Indicators
Leadership
Legal Technology
Logic Pro
Market Research
Marketing Analytics
Marketing Strategy
Microsoft 365
Microsoft Azure
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Word
Peer Mediation
Presentation Skills
Problem Solving
Product Marketing
Project Management
Psychology
Public Speaking
Sales Processes
Salesforce Sales Cloud
Social Media
Social Media Marketing
Sociology
Teaching
Team Coordination
Team Management
Time Management
Value Realization
James McLean Summary
James McLean, based in Columbus, OH, US, is currently a Customer Success Manager at NetApp Instaclustr. James McLean brings experience from previous roles at Hue, Success in Black, Spot by NetApp and Freelance. James McLean holds a 2016 - 2017 Master's degree (M.S.M.) in Business Administration and Management, General @ Wake Forest University School of Business. With a robust skill set that includes Account Planning, Advertising, Amazon Web Services (AWS), Budget Management, Business Relationship Management and more. James McLean has 1 emails and 2 mobile phone numbers on RocketReach.
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