2001 -2004 Planning and Implementation Manager – CIBC, Retail Markets Training and Development @
1999 -2004 Program Designer – CIBC, Wealth Management @
1996 -1999 Corporate Facilitator – Wood Gundy Inc. and CIBC Electronic Banking @
1993 -1996 Bond Trading Settlement Analyst – Wood Gundy Inc. @
James Matthews Education
University of Toronto
(Project Management)
2011-2013
Schulich School of Business - York University
(Project Management)
2010-2010
Project Management Institute
(Project Management)
2008-2008
James Matthews Skills
IT Service Delivery
Analysis
Change Management
Program Management
Management
PMP
Project Delivery
Project Management
Strategy
PMO
Leadership
Vendor Management
Business Analysis
Team Leadership
Call Centers
Training
Banking
Strategic Planning
Business Requirements
Integration
Project Portfolio Management
Project Planning
Project Management Office (PMO)
Agile Methodologies
Scrum
Agile Project Management
Project Governance
CSM
Release Management
Risk Management
Requirements Gathering
Software Development Life Cycle (SDLC)
strategic business
customer engagement
client contract
Performance Metrics
Customer Relationship Management (CRM)
Business Process
Visio
Enterprise Software
Software Development
PRINCE2
Data Migration
Data Analysis
IT Service Management
IT management
ITIL
IT Strategy
Service Delivery
Incident Management
James Matthews Summary
James Matthews, based in Sydney, NSW, AU, is currently a Senior Delivery Manager at PhoenixDX. James Matthews brings experience from previous roles at Appian Corporation, Westpac, Deloitte and TD. James Matthews holds a 2011 - 2013 University of Toronto. With a robust skill set that includes IT Service Delivery, Analysis, Change Management, Program Management, Management and more. James Matthews has 2 emails and 1 mobile phone numbers on RocketReach.
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