James Masterson Email & Phone Number
Director, Customer Service
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James Masterson Location
- Bedford, NH, US
James Masterson Work
- Director, Customer Service @ Datamax-O’Neil Corporation (May 2013 - Present)
- Sr. Manager Global Customer Service @ (March 2008 - April 2012)
- Manager, Global Customer Services @ (August 2007 - March 2008)
- Senior Manager Americas Service Operations @ (January 2001 - January 2007)
- Manager, Global Services @ (January 2000 - January 2001)
- Customer Service Manager @ (January 1988 - January 2000)
James Masterson Education
- Nichols College
Bachelor of Science (BS) (Marketing, Finance)
1990-1996
James Masterson Skills
- Business
- CRM
- Continuous Improvement
- Global Parts Planning & Logisics
- Lean Manufacturing
- Lean Six Sigma
- Management
- Performance Management
- Process Improvement
- Service Business Development
- Six Sigma
- Strategic Planning
- Strategy
- Leadership
- Product Marketing
- System Conversion
- Service Processes
- Emergency
- Project Managers
- Global Parts Planning and Logisics
- Distribution
- Planning
- Strategic Business
- Waste
- Import
- Infrastructure
- Resources
- Logistics
- Accountability
- Service Operations
- New Business Opportunities
- Networking
- Customer Satisfaction
- Wai
- Escalation Process
- Engineers
- PDM
- ERP
- Service Parts
- Customer Relationship Management
- Software
- Employee Recognition
- Product Lifecycle Management
- Operations
- Inventory
- Ownership
- Global Customer Service
- SAP ERP
- Export
- Quotations
- Change Management
- Business Process
- Global Parts Planning
- Strategic Vision
- Customer Service
- Commerce
- Parts
- Global Services
- Project Management
- Field Service
- Service Business
- Metrics
- Warranty
- Steering
- Keys
- CAS
James Masterson Summary
- James Masterson, based in Bedford, NH, US, is currently a Director, Customer Service at Datamax-O’Neil Corporation. James Masterson brings experience from previous roles at Thermo Fisher Scientific, Segway, Bose Corporation and Axcelis Technologies. James Masterson holds a 1990 - 1996 Bachelor of Science (BS) in Marketing, Finance @ Nichols College. With a robust skill set that includes Business, CRM, Continuous Improvement, Global Parts Planning & Logisics, Lean Manufacturing and more. James Masterson has 1 mobile phone numbers on RocketReach.
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