James Marshall Email & Phone Number
Senior Customer Success Manager @ SoftwareOne UK
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James Marshall Location
- London, England, GB
James Marshall Work
- Senior Customer Success Manager @ (December 2021 - Present)
- Senior Sales Operations Manager @ (December 2020 - Present)
- Senior Account Manager @ (November 2019 - December 2021)
- Stategic Account Manager @ (October 2014 - November 2019)
- Graduate Account Mentor @ (July 2013 - July 2014)
- Account Manager @ (August 2008 - July 2013)
- Account Manager @ (August 2006 - July 2008)
- Account Manager @ (September 2004 - July 2006)
- Account Manager @ (September 2004 - July 2006)
James Marshall Education
- Hillside Upper School
GCSE's (Grade C and Above)
1990-1993 - Hillside
High School Diploma (Grade C and above)
- Oaklands College
BTEC Diploma (COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES)
James Marshall Skills
- Phone Manner
- Customer Communication
- Account Management
- Software Licensing
- Networking
- IT Procurement
- Resellers
- Solution Selling
- Managed Services
- Cloud Computing
- HP
- Storage
- Channel
- Virtualization
- Cisco Technologies
- VMware
- Channel Partners
- Citrix
- Data Center
- Hardware
- Servers
- SAN
- SaaS
- Partner Management
- Enterprise Software
- Sales Process
- New Business Development
- Sales
- Business Development
- Account Optimization
- Account Resolution
- Business Units
- Call Processing
- Client Liaison
- Client Prospecting
- Commercial Awareness
- Computer Science Education
- Consumer Behavior
- Corporate Services
- Cost-effective Solutions
- Credit Monitoring
- Customer Loyalty
- Customer Retention
- Customer Service
- Customer Success
- Customer Support
- Decision-Making
- Digital Services
- Digital Supply Chain
- Digital Transformation
- Equality & Diversity
- Follow-through Skills
- Forecasting
- IT Solutions
- IT contract negotiation
- Interpersonal Communication
- Lead Generation
- Management of multi-disciplinary teams
- Managing Accounts (Accounting)
- Market Monitoring
- Monitoring Progress
- Multi-cultural Team Management
- Negotiation
- New Business Opportunities
- Operations Administration
- Operations Management
- Optimizing Performance
- Planning Budgeting & Forecasting
- Presenting Proposals
- Project Set-up
- Relationship Development
- Renewals
- Report Preparation
- Reporting & Analysis
- Service Delivery Optimization
- Service Levels
- Software House
- Staff Appraisal
- Support Management
- Support Services
- Target Marketing
- Technical Training
- Working with Sourcing Professionals
- Strategy
- Management
- Microsoft Office
James Marshall Summary
- James Marshall, based in London, England, GB, is currently a Senior Customer Success Manager at SoftwareOne UK. James Marshall brings experience from previous roles at SoftwareOne UK, CAE Technology Services Limited (a boxxe Group Company) and Insight. James Marshall holds a 1990 - 1993 GCSE's in Grade C and Above @ Hillside Upper School. With a robust skill set that includes Phone Manner, Customer Communication, Account Management, Software Licensing, Networking and more. James Marshall has 3 emails and 2 mobile phone numbers on RocketReach.
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