James Marshall Email
Director - Customer, Leisure and Regulatory Services @ Southampton City Council
James Marshall Location
Southampton, England, GB
James Marshall Work
- 2025 - now Director - Customer, Leisure and Regulatory Services @ Southampton City Council
- 2024 - 2025 Director of Customer and Leisure @ Southampton City Council
- 2022 - 2024 Director of Customer Experience @ Southampton City Council
- 2019 - 2022 Head of Customer and Communications @ Southampton City Council
- 2017 - 2019 Service Lead - Customer Experience and Insight @ Southampton City Council
- 2016 - 2017 Service Lead - Customer Insight and Engagement @ Southampton City Council
- 2015 - 2016 Research and Consultation Manager @ Southampton City Council
- 2012 - 2015 Communications Research Manager @ Southampton City Council
- 2009 - 2012 Research and Information Officer @ Southampton City Council
- 2009 - 2009 Temp - Marketing and Recruitment @ CMS
James Marshall Education
- Chartered Management Institute
Fellow of the Chartered Management Institute (Organizational Leadership)
2024 - 2026 - University of Plymouth
Master of Business Administration - MBA (Leadership)
2023 - 2025 - University of Southampton
BA (Hons) (Human Geography)
2006 - 2009
James Marshall Skills
- Market Research
- Customer Feedback
- Qualitative Research
- Teamwork
- Research Project Management
- Change Management
- Visitor Satisfaction
- Web usability testing
- Concept testing
- Project Management
James Marshall Summary
James Marshall, based in Southampton, England, GB, is currently a Director - Customer, Leisure and Regulatory Services at Southampton City Council. James Marshall brings experience from previous roles at Southampton City Council. James Marshall holds a 2024 - 2026 Fellow of the Chartered Management Institute in Organizational Leadership @ Chartered Management Institute. With a robust skill set that includes Market Research, Customer Feedback, Qualitative Research, Teamwork, Research Project Management and more. James Marshall has 2 emails on RocketReach.
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