James Maggs Email & Phone Number
Global Customer Success Director @ Klipboard
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James Maggs Location
- Reading, Reading, United Kingdom
James Maggs Work
- 2025 -now Global Customer Success Director @
- 2020 -2025 Global Customer Success Director @
- 2018 -2020 Service Delivery Director @
- 2015 -2018 Service Management Director @
- 2012 -2015 Operations Technical Manager @
- 2011 -2012 Support and Technical Services Manager @
- 2010 -2011 Support Manager @
- 2008 -2010 Commercial Support Manager @
- 2001 -2008 Technical Support Manager @
- 1999 -2001 Technical Team Leader @
- 1997 -1999 Senior Technical Analyst @
James Maggs Education
- The Open University
Professional Diploma in Management (Management and Business)
2005-2006 - The Open University
Professional certificate in management (Management and Business)
2004-2005 - University of Warwick
Computer Systems Engineering (Computers and Electronics)
1993-1995
James Maggs Skills
- Technical Support
- IT Service Management
- ERP
- Management
- Change Management
- Customer Support
- Service Delivery
- IT Management
- Oracle
- People Management
- 3rd Party Relationships
- Unix
- Linux
- ITIL
- Team Leadership
- Infrastructure
- Business Analysis
- Requirements Analysis
- Technology Management
- Data Center
- Problem Solving
- Infrastructure Projects
- Technical Management
- Partner Management
- IT Infrastructure Management
- Cloud Computing
- IT Operations
- Databases
- Pre-sales
- Service Management
- Sla
- Vendor Management
- Networking
- Service Desk
- Team Management
- System Administration
- Disaster Recovery
- Professional Services
- Leadership
- Incident Management
- Managed Services
- Technical Leadership
- WAN
- IaaS
- Managed Hosting
- Oracle RAC
- Service Level Agreements
- Escalations Management
- Pre Sales
James Maggs Summary
- James Maggs, based in Reading, Reading, United Kingdom, is currently a Global Customer Success Director at Klipboard. James Maggs brings experience from previous roles at Kerridge Commercial Systems. James Maggs holds a 2005 - 2006 Professional Diploma in Management in Management and Business @ The Open University. With a robust skill set that includes Technical Support, IT Service Management, ERP, Management, Change Management and more.
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