Senior Manager, Support Engineering @ Wiz (January 2025 - June 2026)
Engineering Support Manager @ (April 2020 - January 2025)
Technical Support Manager @ (March 2018 - April 2020)
Product Support Engineer @ (July 2015 - April 2020)
IT Consultant @ (December 2013 - June 2015)
James Lopes Education
New Jersey Institute of Technology
Bachelor's degree (Information Technology)
2011-2015
New Jersey Institute of Technology
BS (Computer/Information Technology Administration and Management)
2011-2015
James Lopes Skills
Active Directory
BYOD
Cisco Systems Products
Cisco Technologies
Cloud Computing
Communication
Computer Hardware Troubleshooting
Cultural Awareness
Cultural Sensitivity
Customer Experience
Customer Satisfaction
DHCP
DNS
Diversity & Inclusion
Employee Engagement
Employee Relations
Escalation Process
Hyper-V
Internet Protocol Suite (TCP/IP)
Java
Key Performance Indicators
LAMP
Leadership
Linux
Management
Microsoft Excel
Microsoft Exchange
Microsoft Software Stacks
Mindfulness
Multi-Cultural Team Leadership
MySQL
Networking
PHP
Personal Development
Remote Device Management
SQL
Service-Level Agreements (SLA)
Social Inclusion
Software as a Service (SaaS)
System Administration
TCP/IP
Talent Management
Teamwork
Technical Leadership
Terminal Services
Troubleshooting
VLAN
VMware
VPN
Virtualization
James Lopes Summary
James Lopes, based in Philadelphia, PA, US, is currently a Manager, Technical Solutions Engineering at Google. James Lopes brings experience from previous roles at Wiz, GitLab Inc. and SevOne. James Lopes holds a 2011 - 2015 Bachelor's degree in Information Technology @ New Jersey Institute of Technology. With a robust skill set that includes Active Directory, BYOD, Cisco Systems Products, Cisco Technologies, Cloud Computing and more. James Lopes has 2 emails and 1 mobile phone numbers on RocketReach.
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