2006 -
2008 Service Delivery Manager @ IBM working on the AA account
2002 -
2008 Service Delivery Manager @
1997 -
2001 Contracts Manager @ Manpower PLC
1995 -
1997 Service Operations Lead @ NCR UK LTD
James Lodge Skills
Service Delivery
IT Service Management
Sla
Service Improvement
Service Management
Service Desk
Project Delivery
Outsourcing
Managed Services
Governance
Offshoring
Incident Management
Business Process
Global Delivery
IT Outsourcing
Management
ITIL
Program Management
Transition Management
IT Strategy
PMP
PMO
ITIL Certified
Change Management
IT Operations
PRINCE2
IT Management
Service-Level Agreements (SLA)
Project Management
Leadership
Strategic Planning
Microsoft Office
Service Level Agreements Sla
Service Level Agreements
James Lodge Summary
James Lodge, based in Denmead, GB, is currently a Director Consulting Services at CGI. James Lodge brings experience from previous roles at NTT DATA UK, NTT DATA Services and Capgemini. With a robust skill set that includes Service Delivery, IT Service Management, Sla, Service Improvement, Service Management and more. James Lodge has 2 emails on RocketReach.
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