Senior Problem Manager @ (April 2020 - December 2023)
Product Owner - ServiceNow and Service Desk @ (November 2018 - April 2020)
Manager, Service Design and Transition @ (March 2017 - November 2018)
Manager, Continual Service Improvement and Reporting @ (August 2015 - November 2018)
Solution Architect - Service Management @ (June 2015 - August 2015)
ITIL Process Improvement Manager @ (April 2014 - June 2015)
Manager - Service Management Office @ (May 2013 - April 2014)
Operations Integration Manager @ (August 2011 - May 2013)
IT Operations Change Control Manager @ (June 2010 - September 2011)
Product Lifecycle Manager @ (August 2007 - June 2010)
James Linton Education
University of Western Sydney
James Linton Skills
Stakeholder Management
Governance
IT Strategy
Software Documentation
Management
Business Process Improvement
IT Operations
ITIL
Business Analysis
Business Process
Change Management
Data Center
IT Management
IT Service Management
Project Delivery
SDLC
Service Management
Vendor Management
Microsoft Office
Integration
Project Management
Product Management
Strategic Planning
SQL
James Linton Summary
James Linton, based in Sydney, NSW, AU, is currently a Senior CS Performance Manager at ServiceNow. James Linton brings experience from previous roles at ServiceNow and Qantas. James Linton holds a University of Western Sydney. With a robust skill set that includes Stakeholder Management, Governance, IT Strategy, Software Documentation, Management and more. James Linton has 1 emails and 2 mobile phone numbers on RocketReach.
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