James Laws Email
Head of Customer Success and Partnerships @ ShopWorks
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James Laws Location
- York, GB
James Laws Work
- Head of Customer Success and Partnerships @ (July 2026 - Present)
- Head of Customer Success @ (April 2024 - July 2026)
- Senior Implementation Manager @ (March 2023 - April 2024)
- Customer Success Manager @ (March 2022 - March 2023)
- Operations Change Manager @ Mitrefinch – an Advanced company (September 2020 - March 2022)
- Service Delivery Manager @ Mitrefinch Ltd (December 2018 - March 2022)
- Deployment Manager @ Mitrefinch Ltd (November 2017 - December 2018)
- Implementation Consultant @ Mitrefinch Ltd (September 2015 - November 2017)
- Business Analyst @ Mitrefinch Ltd (April 2015 - September 2015)
- Development Support Analyst @ Mitrefinch Ltd (January 2012 - March 2015)
- Software Developer @ Mitrefinch Ltd (June 2010 - January 2012)
James Laws Education
- Newcastle University
BSc (Computer Science)
2007-2010 - Woldgate College 2005-2007
James Laws Skills
- Customer Service Management
- Sales
- Creative Problem Solving
- Hardware Support
- Hardware Installation
- Hardware Diagnostics
- Communication
- Problem Solving
- Onboarding
- Software Implementation
- Change Management
- Supply Chain Management
- Application Deployment
- Team Management
- Technical Project Management
- Customer Success
- Software Development
- Software Project Management
- C#
- Test Driven Development
- OOP
- Agile Methodologies
- Programming
- Software Engineering
- Scrum
- Object Oriented Design
- Business Analysis
- Integration
- Requirements Analysis
- Project Planning
- Project Management
- Business Process
- Testing
- .NET
- SQL
- Microsoft SQL Server
- XML
- ASP.NET
- Java
- JavaScript
- Databases
- jQuery
- Git
- ASP.NET MVC
- MySQL
- CSS
- HTML
- Visual Studio
- Subversion
- Software as a Service (SaaS)
- Net
- Software As A Service Saas
- Software as a Service
James Laws Summary
- James Laws, based in York, GB, is currently a Head of Customer Success and Partnerships at ShopWorks. James Laws brings experience from previous roles at ShopWorks, Rotageek, Rotageek - Reinventing Scheduling and Mitrefinch – an Advanced company. James Laws holds a 2007 - 2010 BSc in Computer Science @ Newcastle University. With a robust skill set that includes Customer Service Management, Sales, Creative Problem Solving, Hardware Support, Hardware Installation and more. James Laws has 2 emails on RocketReach.
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