James King Location
- London, GB
James King Work
- 2021 - now Head of Complaints @
- 2017 - 2021 Senior Customer Relations Manager @
- 2015 - 2017 Customer Relations Manager @
- 2014 - 2015 Process and Governance Manager @
- 2012 - 2014 Operations Manager @
- 2011 - 2012 Compliance and Customer Service Manager @ Co-operative Travel
- 2009 - 2011 Customer Service Team Manager @ Co-operative Travel
- 2006 - 2009 Customer Service Team Leader @ Escape
- 2005 - 2006 Customer Service Assistant Team Leader @ Escape
- 2005 - 2005 Admin Assistant @ Escape
James King Education
- The Manchester Metropolitan University
Degree (Tourism Management)
2002 - 2004
James King Skills
- Customer Service Management
- Customer-focused Service
- Customer Service Training
- Operations Management
- Tour Operators
- Contact Center Management
- Compliance
- Regulatory Analysis
- Performance Management
- Performance Improvement
- Department Budgeting
- Account Management
- Budgets
- Leadership
- Customer Service
- Management
- Tourism
- Travel Management
- Sales
- Customer Focused Service
- Team Management
- Team Leadership
- Microsoft Office
- Microsoft Word
- Training
- Change Management
- Project Management
- Coaching
James King Summary
- James King, based in London, GB, is currently a Head of Complaints at Bupa. James King brings experience from previous roles at Bupa and Thomas Cook. James King holds a 2002 - 2004 Degree in Tourism Management @ The Manchester Metropolitan University. With a robust skill set that includes Customer Service Management, Customer-focused Service, Customer Service Training, Operations Management, Tour Operators and more. James King has 1 emails on RocketReach.
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