James Kenyon Email
UC Solutions Architect @ CPS
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James Kenyon Location
- Taunton, GB
James Kenyon Work
- UC Solutions Architect @ (September 2026 - Present)
- Technical Consultant @ (June 2024 - March 2026)
- Support Technician and Unified Comms Specialist and Consultant @ (October 2020 - June 2024)
- Information Technology Technician @ Relyon (May 2015 - September 2020)
James Kenyon Education
- Lancaster University
Bachelor of Science - BS (Physics)
2008-2012
James Kenyon Skills
- Active Directory
- Alcatel
- Alcatel-Lucent PBX
- Anywhere365
- Asterisk (PBX)
- Audiocodes SBCs
- Call Flow Design
- Call Quality Analytics
- Coaching
- Communication
- Consulting
- Contact Center Consulting
- Contact Center Design
- Contact Centre Solutions
- Customer Support
- Dynamics Contact Centre
- Dynamics Teams Extensibility
- Employee Training
- Information Technology Infrastructure
- Information Technology Training
- Infrastructure
- Leadership
- Microsoft 365
- Microsoft Dynamics 365
- Microsoft Dynamics 365 Contact Centre
- Microsoft Entra ID
- Microsoft Servers
- Microsoft Teams
- Microsoft Teams Telephony
- Number Porting
- Office 365 Administration
- PSTN Connectivity
- Powershell
- Problem Solving
- Remote Desktop
- SBC Configuration
- SBC Troubleshooting
- SIP Diagnostics
- SIP Routing
- SIP Trunking
- Session Initiation Protocol (SIP)
- Teaching
- Team Leadership
- Teams Call Queues and Auto Attendants
- Teams Direct Routing
- Teams Extensibility for Dynamics 365 CC
- Teams Operator Connect
- Teams SIP Gateway
- Technical Consultation
- Technical Planning
- Telephony
- Troubleshooting
- Unified Communications
- VOCA Contact Centre
- Voice Architecture
- Voice over IP (VoIP)
- Windows Server
- Zoom Phone
James Kenyon Summary
- James Kenyon, based in Taunton, GB, is currently a UC Solutions Architect at CPS Corporate Project Solutions. James Kenyon brings experience from previous roles at Transparity and Relyon. James Kenyon holds a 2008 - 2012 Bachelor of Science - BS in Physics @ Lancaster University. With a robust skill set that includes Active Directory, Alcatel, Alcatel-Lucent PBX, Anywhere365, Asterisk (PBX) and more.
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