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James Jalbert Location
Chichester, NH, US
James Jalbert Work
Director of Information Technology @ (May 2025 - Present)
Regional IT Manager, Pharmacy @ (October 2021 - January 2025)
IT Support Manager, Pharmacy @ (September 2018 - October 2021)
End User Support Lead @ (November 2016 - September 2018)
Application Specialist @ (June 2015 - November 2016)
IT Servicedesk Analyst @ Bottomline Technologies (July 2010 - January 2015)
Technical Support Specialist @ Bottomline Technologies (January 2009 - June 2010)
Dedicated Sales Support @ (January 2007 - July 2008)
Corporate Account Manager @ (December 2004 - January 2007)
James Jalbert Education
University of Maine
Bachelor of Science (B.S.) (Business Administration and Management, General)
2000-2004
James Jalbert Skills
Account Management
Agile & Waterfall Methodologies
Agile Methodologies
Agile Project Management
Amazon Web Services (AWS)
Analytical Skills
Application Security
Artificial Intelligence (AI)
Atlassian Suite
Attention to Detail
Business Acumen
Business Analysis
Business Development
Business Intelligence
Cameras
Cisco VPN
Cloud Computing
Communication
Confluence
Cost Efficiency
Cross-functional Team Leadership
Cross-team Collaboration
Customer Engagement
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Success
Decision-Making
Due Diligence
End User Training
Engineering Leadership
Enterprise Software
Governance, Risk Management, and Compliance (GRC)
Hardware
Help Desk Support
IT Infrastructure Management
IT Management
IT Operations
IT Operations Management
IT Procurement
IT Project & Program Management
IT Service Management
IT Services
IT Services, Project Management, *Unparalelled Customer Service Advocate*
IT Strategy
ITIL Certified
ITIL v3 Foundations Certified
Industry standards
Information Systems
Information Technology
Infrastructure Management
Integration
Internet Explorer
Jira
Leadership
Learning Management Systems
Management
Mobile Applications
Network Security
Onboarding
Operational Excellence
Oral Communication
People Management
Performance Metrics
Problem Solving
Procurement
Program Management
Project Management
Project Management Training
Relationship Development
Requirements Analysis
Risk Assessment
SDLC
SQL
SaaS
Salesforce.com
Scalability
Scrum
Service-Level Agreements (SLA)
ServiceNow
SharePoint
Software Development Life Cycle (SDLC)
Software Project Management
Software as a Service (SaaS)
Stakeholder Management
Strategic Leadership
Strategy Implementation
Team Building
Team Development
Team Leadership
Team Management
Teamwork
Tech Savy
Technical Leadership
Technical Operations
Technical Proficiency
Technical Support
User Training
Vendor Management
Written Communication
Administration
User Experience
Mobile Platforms
Marketing
Security
Knowledge Transfer
Blackberry
Statistics
Reuse
Document Processing
Software Development Life Cycle Sdlc
Design
Infrastructure
Software Requirements
Microsoft Access
Software
Sales
Opera
Vendors
Training
Windows
Maintenance
Personal Communication
*Unparalelled Customer Service Advocate*
Dsx
ERP
It Project and Program Management
NAV
Android
Testing
Microsoft Office
Keys
VMware
Mobile Devices
Software as a Service Saas
Microsoft Dynamics
Cold Calling
Allocations
Technical Assistance
Entertainment
Banking
Software Development Life Cycle
Software as a Service
James Jalbert Summary
James Jalbert, based in Chichester, NH, US, is currently a Director of Information Technology at Air General Inc.. James Jalbert brings experience from previous roles at Amazon, PillPack and Kardex Remstar. James Jalbert holds a 2000 - 2004 Bachelor of Science (B.S.) in Business Administration and Management, General @ University of Maine. With a robust skill set that includes Account Management, Agile & Waterfall Methodologies, Agile Methodologies, Agile Project Management, Amazon Web Services (AWS) and more. James Jalbert has 3 emails and 1 mobile phone numbers on RocketReach.
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