Customer Service Manager @ (August 2011 - September 2012)
Technical Support Manager and Call Center Director @ Bsecure Technologies (June 2007 - August 2011)
Superintendent and Computer Ops and Supply and Logistics and Transportation and Supply Systems Analyst and Aircraft Load Pl @ (April 1987 - August 2007)
James Jackson Education
Almeda University; Arizona University, Cisco Junior College, University of West Florida, McMurray University; University of Phoenix,Northwest Florida
Bachelor of Science (Information Systems, Management Information Systems, General)
1993-2007
James Jackson Skills
Account Management
Analytical Skills
Antivirus
Auditing
Business Development
Business Process Improvement
CRM
Call Center Management and Customer Support
Communication
Computer Hardware
Computer Operations
Contract Management
Cross-functional Team Leadership
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Data Entry
EEO Compliance
Employee Training
Equipment Management
Executive Coaching
Executive Management
Executive Search
Freight Transportation
Information Security
Information Technology
Integrated Logistics Supply
Inventory Management
Joint Military Operations
Load Planner
Logistics Management
Logistics Management Movement
Long Term Relationship Building
Management
Marketing Strategy
Microsoft Office
Military Experience
Military Logistics
Military Operations
Multi-task & Handle High-volume Workloads
National Security
ORM
Oracle SQL
Process Improvement
Product Knowledge
Profit & Loss Management
Program Management
Public Key Infrastructure
Quality Assurance
Quality Control
Records Management
Sales Management
Software Development
Strategic Partnerships
Suicide Prevention
Supply Systems/Database Management
Task Certifier
Team Building
Team Leadership
Time Management
Transportation
healthcare supply
Customer Relationship Management Crm
Multi Task And Handle High Volume Workloads
Customer Relationship Management
James Jackson Summary
James Jackson, based in Richton Park, IL, US, is currently a Sr.Manager, Strategic Partnerships at EASE Automations. James Jackson brings experience from previous roles at Carvana, Caladwich Consulting, LLC and Amazon. James Jackson holds a 1993 - 2007 Bachelor of Science in Information Systems, Management Information Systems, General @ Almeda University; Arizona University, Cisco Junior College, University of West Florida, McMurray University; University of Phoenix,Northwest Florida. With a robust skill set that includes Account Management, Analytical Skills, Antivirus, Auditing, Business Development and more.
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