James Itilv3 Email & Phone Number

Head of Global Service Operations @ AMCS Group

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James Itilv3 Location

Fleming Island, FL, US

James Itilv3 Work

2026 - now Head of Global Service Operations @ AMCS Group
2022 - 2026 Global Help Desk Manager @ AMCS Group
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2019 - 2022 Support and Incident Manager North America @ AMCS Group

2019 - 2019 Customer experience, process improvement and data analytics consultant @ Customer experience, process improvement and data analytics consultant
2011 - 2019 Senior Manager Global Support Services @ Enterprise Integration
2004 - 2011 Computer contractor @ James Bray
1995 - 2005 Dept Mgr @ The Home Depot

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James Itilv3 Education

University of North Florida
Computer and Information Sciences (Information Technology)
2006 - 2010
OPHS
High School Diplomaa (General Studies)
1985 - 1989

James Itilv3 Skills

Customer Advocacy
Escalations Management
Employee Learning & Development

Customer Service Operations
Key Performance Indicators
Acquisitions
Customer Onboarding
Analytical Skills
Customer Service
Operations Management

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James Itilv3 Summary

James Itilv3, based in Fleming Island, FL, US, is currently a Head of Global Service Operations at AMCS Group. James Itilv3 brings experience from previous roles at AMCS Group, Customer experience, process improvement and data analytics consultant and Enterprise Integration. James Itilv3 holds a 2006 - 2010 Computer and Information Sciences in Information Technology @ University of North Florida. With a robust skill set that includes Customer Advocacy, Escalations Management, Employee Learning & Development, Customer Service Operations, Key Performance Indicators and more. James Itilv3 has 2 emails and 6 mobile phone numbers on RocketReach.

James Itilv3 Emails

Found 2 emails

James Itilv3 Phone Numbers

Found 6 phone numbers

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Dublin, IE
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Brian Hayden

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Josh Verrill

VP, North America Marketing at AMCS Group

Portsmouth, NH, US
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Stacey Piggott-Moreau

Head of Global Digital Marketing at AMCS Group

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Janene Franke

Vice President, Professional Services, North America at AMCS Group

Austin, TX, US
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Adit Khosa

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Kevin Fallon

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Elaine Treacy

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