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James Higgins Location
Albany, NY, US
James Higgins Work
Service Desk Manager @ (July 2019 - Present)
Lead Help Desk Analyst @ (February 2018 - July 2019)
IT Field Support Engineer @ (March 2015 - February 2018)
Assistant Systems Administrator @ (September 2013 - February 2015)
Technical Lead @ Genie Canvas (May 2012 - August 2013)
Student @ Marist College (September 2011 - May 2012)
Driver- Northern and Southern Teir- New York @ Fleetwood Forwarding (January 1996 - August 2011)
Driver- Upstate New York @ Fleetwood Forwarding (January 1989 - January 1996)
Technician @ Sound on Wheels (January 1984 - January 1989)
James Higgins Education
Marist University
Bachelor of Science (B.S.) (Computer Science)
1992-2012
Dutchess Community College
Associate of Science (A.S.) (Computer Science)
1979-1983
James Higgins Skills
Active Directory
Adobe Acrobat
Cloud Computing
Computer Hardware Troubleshooting
Computer Maintenance
Computer Network Operations
Computer Repair
Computer Science
HTML
Help Desk Support
Leadership
Manage Engine Patch Connect Plus
Management
Meraki System Manager
Microsoft Office
Networking
Office 365
Program Management
Project Management
Public Speaking
Social Media
Software Installation
Strategic Planning
System Center Configuration Manager (SCCM)
System Deployment
Technical Assistance
Technical Support
Trend Micro Office Scan
Windows 7-8-10
Windows Server
Wordpress
remote support tools
Supervisor
Cisco Security Appliance
Office 2010
Windows 7 8 10
Event Planning
Java
Social Media Marketing
Object Oriented Design
Computer Building
System Center Configuration Manager Sccm
Lightroom
System Center Configuration Manager
James Higgins Summary
James Higgins, based in Albany, NY, US, is currently a Service Desk Manager at IEEE GlobalSpec. James Higgins brings experience from previous roles at IEEE GlobalSpec, In Flight Inc and Genie Canvas. James Higgins holds a 1992 - 2012 Bachelor of Science (B.S.) in Computer Science @ Marist University. With a robust skill set that includes Active Directory, Adobe Acrobat, Cloud Computing, Computer Hardware Troubleshooting, Computer Maintenance and more. James Higgins has 1 emails on RocketReach.
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