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James Higgins Location
Albany, NY, US
James Higgins Work
2019 -now Service Desk Manager @
2018 -2019 Lead Help Desk Analyst @
2015 -2018 IT Field Support Engineer @
2013 -2015 Assistant Systems Administrator @
2012 -2013 Technical Lead @ Genie Canvas
2011 -2012 Student @
1996 -2011 Driver- Northern and Southern Teir- New York @ Fleetwood Forwarding
1989 -1996 Driver- Upstate New York @ Fleetwood Forwarding
1984 -1989 Technician @ Sound on Wheels
James Higgins Education
Marist College
Bachelor of Science (B.S.) (Computer Science)
1992-2012
Dutchess Community College
Associate of Science (A.S.) (Computer Science)
1979-1983
James Higgins Skills
Leadership
Supervisor
Social Media
Windows Server
Help Desk Support
Trend Micro Office Scan
Public Speaking
Cisco Security Appliance
Adobe Acrobat
Active Directory
Technical Assistance
Office 2010
Computer Repair
Remote Support Tools
Software Installation
Windows 7 8 10
Office 365
Computer Network Operations
Networking
Computer Maintenance
Event Planning
Strategic Planning
HTML
Microsoft Office
Java
Program Management
Manage Engine Patch Connect Plus
WordPress
Technical Support
Social Media Marketing
Object Oriented Design
Computer Building
Management
Project Management
System Center Configuration Manager Sccm
Computer Science
Cloud Computing
System Deployment
Meraki System Manager
Lightroom
Computer Hardware Troubleshooting
System Center Configuration Manager
James Higgins Summary
James Higgins, based in Albany, NY, US, is currently a Service Desk Manager at IEEE GlobalSpec. James Higgins brings experience from previous roles at IEEE GlobalSpec, IEEE Globalspec, In Flight Inc and Genie Canvas. James Higgins holds a 1992 - 2012 Bachelor of Science (B.S.) in Computer Science @ Marist College. With a robust skill set that includes Leadership, Supervisor, Social Media, Windows Server, Help Desk Support and more. James Higgins has 1 emails on RocketReach.
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