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James Hendricks Location
Florida, United States
James Hendricks Work
Vice President Operations Innovation @ (February 2016 - Present)
Vice President and General Manager @ (July 2012 - August 2015)
Corporate Vice President Support Solutions @ (January 2000 - October 2008)
Director Support Information @ (January 1998 - January 2000)
Regional Manager, Customer Operations @ (January 1996 - January 1998)
Senior Project and Program Manager @
Curriculum Manager @
James Hendricks Education
Florida State
Master Of Science (Design)
Florida State
Bachelor Of Arts (Psychology)
James Hendricks Skills
Analysis
BPO
Business Analysis
Business Development
Business Intelligence
Business Planning
Business Process
Business Process Improvement
CRM
Call Center
Call Center Administration
Call Centers
Change Management
Collaborative Leadership
Cross Channel Customer Experience
Cross Functional Relationship Building
Cross-functional Team Leadership
Customer Experience
Customer Experience Transformation
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Management
E-commerce
Enterprise Software
Goal-driven leader
Management
Management Consulting
Marketing
Marketing Strategy
New Business Development
Operational Innovation
Operations Management
Process Improvement
Product Development
Product Management
Program Management
Project Management
Project Planning
Sales
Sales Management
Sales Operations
Start-ups
Strategic Planning
Strategy
Team Building
Team Leadership
Telecommunications
Training
Vendor Management
E Commerce
Start Ups
Cross Functional Team Leadership
Goal Driven Leader
James Hendricks Summary
James Hendricks, based in Florida, United States, is currently a Vice President Operations Innovation at GLS Communications. James Hendricks brings experience from previous roles at Optum, Time Warner Cable, Road Runner and Media One. James Hendricks holds a Master Of Science in Design @ Florida State. With a robust skill set that includes Analysis, BPO, Business Analysis, Business Development, Business Intelligence and more. James Hendricks has 3 emails and 2 mobile phone numbers on RocketReach.
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