James Hart Email
Service Delivery Director @ Dragon Information Systems Limited
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James Hart Location
- Milton Keynes, GB
James Hart Work
- Service Delivery Director @ (July 2022 - Present)
- Service Delivery Manager @ (June 2016 - July 2022)
- IT service desk Second line shift lead @ (January 2013 - May 2016)
- Senior Helpdesk Analyst @ ICAEW (May 2013 - September 2013)
- Second line analyst and Team Leader @ (October 2006 - May 2013)
- First line service desk analyst @ (June 2005 - October 2006)
- Technical Support Analyst @ (July 2003 - January 2005)
James Hart Skills
- Active Directory
- BMC Remedy
- Citrix
- Cloud Computing
- Communication
- Delivery Management
- Director level
- Hardware
- Help Desk Support
- IT Operations
- IT Service Management
- ITIL
- ITIL Foundation
- ITIL Service Design
- ITIL Service operations
- Incident Management
- Information Technology
- KPI Reports
- Managed Services
- Management
- Microsoft Office
- People Development
- People Management
- Resource Allocation
- SLA
- Service Delivery
- Service Desk
- Service Operations
- Service-Level Agreements (SLA)
- Team Building
- Team Coordination
- Team Leadership
- Team Management
- Team Motivation
- Team Spirit
- Technical Support
- Technical Understanding
- Windows 7
- Windows Server
- Troubleshooting
- Process Improvement
- Business Analysis
- SQL
- Service Level Agreements Sla
- Customer Service
- Service Level Agreements
James Hart Summary
- James Hart, based in Milton Keynes, GB, is currently a Service Delivery Director at Dragon Information Systems Limited. James Hart brings experience from previous roles at Dragon Information Systems Limited, ACS Office Solutions, ICAEW and Computacenter. With a robust skill set that includes Active Directory, BMC Remedy, Citrix, Cloud Computing, Communication and more. James Hart has 1 emails on RocketReach.
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Top Dragon Information Systems Limited Employees
Lionel Naidoo
Director
Newport Pagnell, GB
Philip Outram
Senior Technical Team Lead
Milton Keynes, GB
Simon Wright
Manager
Milton Keynes, GB
James Hart
Service Delivery Director
Milton Keynes, GB
Alan Richardson
3rd line support engineer
Woburn Sands, GB
Alan Richardson
3rd Line Support Engineer
United Kingdom
Kristian Cox
Second Line Technical Support Engineer
Stevenage, GB
Tamas Grets
Service Desk Engineer
Milton Keynes, GB
Mike Dancy
Key Account Manager
Olney, GB
Charlie Lawrence
2nd Line Support Engineer
Northampton, GB
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