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James Harrah Location
Dallas, TX, US
James Harrah Work
Fiber Product and Connected Community Solutions @ (August 2024 - Present)
Protection and Insurance Operations @ (October 2023 - August 2024)
AT and T Personal Cloud Product Manager @ (May 2023 - October 2023)
Mass Markets Product Chief of Staff @ (May 2022 - April 2023)
Director - Chief of Staff for Broadband @ (August 2021 - May 2022)
Retail Intelligence Program Manager @ (March 2021 - August 2021)
Executive Chief of Staff Support @ (August 2020 - March 2021)
Organizational Change Manager, People Analytics, and Digital Culture @ (March 2018 - July 2020)
Lead Customer Experience Analyst @ (November 2015 - March 2018)
Senior Data Analytics Project Manager @ (June 2014 - November 2015)
National Dispatch Call Center Manager @ (January 2014 - May 2014)
Network Force Load Analyst @ (September 2011 - January 2014)
Tier II Tech Support @ (October 2009 - October 2011)
AT and T Back Office Support @ (October 2008 - October 2009)
James Harrah Education
Naveen Jindal School of Management, UT Dallas
Bachelor of Science in Business Administration (BSBA) (Business Administration and Management, General)
2017-2021
James Harrah Skills
Team Leadership
Customer Experience
Business Process Improvement
Telecommunications
Project Management
Wireless
Sales
Agile Project Management
Call Centers
Strategy
Customer Satisfaction
Content Strategy
Information Architecture
User Experience Design
Human Resources (HR)
Strategic Human Resource Planning
HR Management
Product Management
Microsoft Office
Microsoft OneDrive
James Harrah Summary
James Harrah, based in Dallas, TX, US, is currently a Fiber Product and Connected Community Solutions at AT&T. James Harrah brings experience from previous roles at AT&T. James Harrah holds a 2017 - 2021 Bachelor of Science in Business Administration (BSBA) in Business Administration and Management, General @ Naveen Jindal School of Management, UT Dallas. With a robust skill set that includes Team Leadership, Customer Experience, Business Process Improvement, Telecommunications, Project Management and more. James Harrah has 4 emails and 2 mobile phone numbers on RocketReach.
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