James Hanley Email & Phone Number
Director of Product Management @ Zendesk
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James Hanley Location
- Melbourne, VIC, AU
James Hanley Work
- Director of Product Management @ (March 2026 - Present)
- Group Product Manager @ (September 2021 - February 2026)
- Lead Product Manager @ (December 2019 - September 2021)
- Senior Product Manager @ (January 2019 - December 2019)
- Product Manager @ (January 2018 - January 2019)
- Acting Head of Digital Product @ (June 2017 - December 2017)
- Senior Digital Product Manager @ (February 2016 - December 2017)
- Digital Product Manager @ (April 2014 - February 2016)
- Digital Product Manager at Priority Moments @ (October 2012 - May 2013)
- Digital Business Analyst at Priority Moments @ (October 2011 - October 2012)
- Digital Business Analyst @ (October 2010 - August 2011)
- Digital Business Analyst @ (May 2010 - August 2010)
- Business Analyst @ (October 2009 - May 2010)
- Business and Test Analyst @ (February 2009 - October 2009)
- Business Analyst @ (October 2007 - November 2008)
- Test Analyst @ (February 2004 - October 2007)
James Hanley Education
- Swinburne University Of Technology Sydney
(Leadership, Management)
2016-2016 - Marist College Canberra
(Economics, Physics)
1998-2003
James Hanley Skills
- Customer Relationship Management Crm
- PowerPoint
- Stakeholder Management
- Requirements Analysis
- Waterfall
- Digital Strategy
- Data Driven Decision Making
- Requirements Specification
- User Experience
- Web Applications
- Use Case Analysis
- JIRA
- Business Analysis
- Agile Methodologies
- Product Road Mapping
- Excel
- Scrum
- Visio
- Outlook
- Mobile Applications
- Axure
- Testing
- Product Strategy
- Business Process
- Product Management
- Google Analytics
- Conversion Optimization
- Requirements Gathering
- Management
- Information Architecture
- Product Development
- Customer Centricity
- Analytics Strategy
- Analytics
- Word
- User Stories
- Prototyping
- Customer Relationship Management
James Hanley Summary
- James Hanley, based in Melbourne, VIC, AU, is currently a Director of Product Management at Zendesk. James Hanley brings experience from previous roles at Zendesk. James Hanley holds a 2016 - 2016 Swinburne University Of Technology Sydney. With a robust skill set that includes Customer Relationship Management Crm, PowerPoint, Stakeholder Management, Requirements Analysis, Waterfall and more. James Hanley has 2 emails and 1 mobile phone numbers on RocketReach.
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