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James Hammond Location
Salt Rock, WV, US
James Hammond Work
Social Media Team Manager @ (September 2020 - Present)
Acting Group Manager @ (April 2020 - September 2020)
Customer Service Team Manager @ (June 2017 - April 2020)
Coaching Lead and Training Specialist @ (September 2016 - June 2017)
Customer Service Representative @ (October 2013 - September 2016)
James Hammond Skills
Active Listening
Adult Education
Adult Learning Methodologies
Analytical Skills
Business Process Improvement
Change Management
Coaching
Communication
Contact Center Management
Contact Centers
Customer Engagement
Customer Experience
Customer Experience Management
Customer Satisfaction
Customer Service
Customer Service Management
Customer Service Operations
Customer Service Training
Customer Support
Customer-focused Service
Employee Training
Engaging People
ILT
Instructional Design
Instructor-led Training
Interpersonal Skills
Leadership
Lean Six Sigma
Management
Microsoft Excel
Microsoft Office
Microsoft Word
Multitasking
Office Software
Operational Efficiency
Operations Management
People Development
People Management
Performance Management
Process Improvement
Project Management
Six Sigma
Soft Skills
Sprinklr
Talent Management
Team Building
Team Leadership
Team Management
Team Mentoring
Team Motivation
Teamwork
Timelines
Training
Training & Development
Training design
VILT
Virtual Teams
Virtual Training
Visual Basic for Applications (VBA)
time management
James Hammond Summary
James Hammond, based in Salt Rock, WV, US, is currently a Social Media Team Manager at Amazon. James Hammond brings experience from previous roles at Amazon. With a robust skill set that includes Active Listening, Adult Education, Adult Learning Methodologies, Analytical Skills, Business Process Improvement and more. James Hammond has 2 emails and 2 mobile phone numbers on RocketReach.
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