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James Guthrie Location
Mauritius
James Guthrie Work
2015 -now Managing Director @
2016 -now Director and Founder @
2017 -2023 Director @
2017 -2023 Director @
2006 -2016 Operations Director @
2001 -2005 MD @ Autrix Integration
1995 -2001 Support and Implementation @ Ninzi-Connect Software (Pty) Ltd
1989 -1995 Implementation Technician @
James Guthrie Education
johannesburg technical college
national higher deploma (national higher deploma)
1990-1992
John Orr Technical High School 1985-1986
Kimberley Technical High School 1980-1984
James Guthrie Skills
Call Centers
Contact Centers
Management
BPO
CRM
Outsourcing
Call Center Development
Workforce Management
Telecommunications
Business Process...
IVR
Customer Experience
Avaya
Executive Management
CTI
Call Center
VoIP
Performance Management
Telephony
Telemarketing
Customer Retention
Inbound Marketing
Managed Services
Solution Selling
Financial Services
Pre-sales
SaaS
ACD
Unified Communications
Debt Management
Credit Cards
Predictive Dialers
SIP
Offshoring
Outsourcing Management
Leadership
Customer Relationship Management Crm
Public Speaking
Troubleshooting
Business Analysis
Education
Healthcare
Strategy
Voice Over Ip Voip
Change Management
Business Process Improvement
Business Strategy
Pre Sales
Integration
Business Intelligence
Customer Relationship Management
Voice Over Ip
James Guthrie Summary
James Guthrie, based in Mauritius, is currently a Managing Director at Smartz Solutions. James Guthrie brings experience from previous roles at Azuka, Consumer Profile Bureau, CrossCheck and VVM BPO. James Guthrie holds a 1990 - 1992 national higher deploma in national higher deploma @ johannesburg technical college. With a robust skill set that includes Call Centers, Contact Centers, Management, BPO, CRM and more. James Guthrie has 2 emails on RocketReach.
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