2022 -
now Director of Facilities and Technology @
2015 -
now Facilities Manager @
2005 -
now Worked at @
2005 -
2006 IT Internship @
James Gruben Education
Roosevelt University 2009
-
2010
Roosevelt University
Bachelor of Arts (BA) (Information Technology)
2006
-
2010
James Gruben Skills
Apple Software
Skilled Multi-tasker
Software Troubleshooting
Easily Adaptable
Peripherals
Documentation
Telephony
Windows 10
Chat
Virtual Private Network (VPN)
A+
CompTIA
System Performance
Software Installation
Leadership
Technical Assistance
Organization Skills
Attention to Detail
Written Communication
Thinking Skills
Critical Thinking
Service-Level Agreements (SLA)
Password Resets
Analytical Skills
Interpersonal Skills
Management Information Systems (MIS)
Identifying Trends
Ticketing Systems
IT Escalation
Network Administration
Incident Management
Windows 11
Backup & Recovery Systems
Technology Leadership
Office 365 Administration
Problem Solving
Office 365
Mac
Domain Name System (DNS)
Administration
Focal Point
Continuous Improvement
Customer Service Operations
System Administration
Public Trust
Operating Systems
Networking
Adobe Products
Jamf
Customer Experience
Internet Protocol Suite (TCP/IP)
Software Deployment
Desktop Application Support
Customer Retention
Desktop Support Management
IT Hardware Support
Troubleshooting
IT Service Management
Help Desk Implementation
Help Desk Support
Training and Development (HR)
Team Leadership
Spreadsheets
Presentation Skills
IT Operations
Phone Etiquette
Property Management
Active Directory
Customer Service Management
Computer Repair
Computer Hardware
Service Desk
Customer Relationship Management (CRM)
Customer Support
Soft Skills
IT Management
Microsoft Products
Facilities Operations
Information Technology
Teamwork
Facility Management (FM)
Communication
Microsoft Office
Customer Service
Team Building
PowerPoint
Account Management
Microsoft Word
Sales Management
Social Media
Microsoft Excel
Project Management
Nonprofits
Budgets
Process Improvement
Public Speaking
Program Management
Management
Technical Support
Training
James Gruben Summary
James Gruben, based in St. Charles, IL, US, is currently a Director of Facilities and Technology at Prince of Peace Lutheran Church. James Gruben brings experience from previous roles at Prince of Peace Lutheran Church and Northrop Grumman Corporation. James Gruben holds a 2009 - 2010 Roosevelt University. With a robust skill set that includes Apple Software, Skilled Multi-tasker, Software Troubleshooting, Easily Adaptable, Peripherals and more. James Gruben has 1 emails and 2 mobile phone numbers on RocketReach.
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