James Gomez Email & Phone Number
Senior Vice President, Customer Services and Operations @ Cogito Corp
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James Gomez Location
- Mission Viejo, CA, US
James Gomez Work
- Senior Vice President, Customer Services and Operations @ (August 2022 - Present)
- Senior Vice President, Client Services @ (May 2018 - August 2022)
- Senior Vice President Professional Services @ (March 2014 - May 2018)
- Vice President of Business Development @ (February 2013 - March 2014)
- Client Partner @ (January 2007 - February 2013)
- Sr. Director, Global Contact Center Operations @ (January 1986 - January 2007)
James Gomez Skills
- Account Management
- Artificial Intelligence (AI)
- Avaya
- Business Process
- CRM
- Call Center
- Call Centers
- Channel Partners
- Cisco Technologies
- Cloud Computing
- Contact Centers
- Cross-functional Team Leadership
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Retention
- Data Center
- Direct Sales
- Enterprise Software
- Genesys
- IVR
- Information Security
- Integration
- Leadership
- Machine Learning
- Managed Services
- Management
- Marketing
- Outsourcing
- Pre-sales
- Program Management
- Quality Assurance
- SaaS
- Sales
- Sarcasm
- Solution Selling
- Statistical Data Analysis
- Strategic Partnerships
- Strategy
- Team Leadership
- Telecommunications
- Telephony
- Unified Communications
- Vendor Management
- VoIP
- Workforce Management
- Customer Relationship Management Crm
- Business Development
- Cross Functional Team Leadership
- Pre Sales
- Customer Relationship Management
James Gomez Summary
- James Gomez, based in Mission Viejo, CA, US, is currently a Senior Vice President, Customer Services and Operations at Cogito Corp. James Gomez brings experience from previous roles at Cogito Corp, Five9 and Verizon Business. With a robust skill set that includes Account Management, Artificial Intelligence (AI), Avaya, Business Process, CRM and more. James Gomez has 3 mobile phone numbers on RocketReach.
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Top Cogito Corp Employees
Frank Kelly
Principal Engineer
Somerville, MA, US
James Gomez
Senior Vice President, Customer Services and Operations
Mission Viejo, CA, US
Kelly Keefe
Client Success
Austin, TX, US
Gareth Murphy
Senior Software Engineer
County Dublin, Ireland
Mike Archbold
Senior Production System Engineer
New York, United States
Michael Rapuano
Senior DevOps Engineer
Boston, MA, US
Ali Azarbayejani
Chief Technology Officer
Boston, MA, US
Dallas Noyes
Chief Technology Officer
Provo, UT, US
Ada Chan
Senior Software Engineer
Queensbury, NY, US
Ted Michalak
Senior Principal Solutions Engineer
New Lenox, IL, US
Melody Schiller
Client Director
Colleyville, TX, US
Greg Doering
Sr. Program Manager
St. Louis, MO, US
Rita Peterson
Assistant Controller
Grand Junction, CO, US
Mark Leonard
Chief Revenue Officer
Watertown, MA, US
Cristina Gorrostieta Hurtado
Machine Learning Scientist at Cogito Corp.
Cambridge, MA, US
Dennis Wortman
Vice President
Stillwater, MN, US
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