James Gomez Email & Phone Number
Senior Vice President, Customer Services and Operations @ Cogito Corp
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James Gomez Location
- Mission Viejo, CA, US
James Gomez Work
- 2022 -now Senior Vice President, Customer Services and Operations @
- 2018 -2022 Senior Vice President, Client Services @
- 2014 -2018 Senior Vice President Professional Services @
- 2013 -2014 Vice President of Business Development @
- 2007 -2013 Client Partner @
- 1986 -2007 Sr. Director, Global Contact Center Operations @
James Gomez Skills
- Call Centers
- CRM
- IVR
- Contact Centers
- Integration
- Telephony
- Strategy
- Enterprise Software
- Customer Experience
- Workforce Management
- Management
- Leadership
- Avaya
- Cisco Technologies
- Marketing
- Call Center
- Outsourcing
- Cloud Computing
- Solution Selling
- Managed Services
- Account Management
- Cross-functional Team Leadership
- Data Center
- Telecommunications
- Vendor Management
- Program Management
- Quality Assurance
- Direct Sales
- VoIP
- Genesys
- Strategic Partnerships
- SaaS
- Pre-sales
- Unified Communications
- Sarcasm
- Channel Partners
- Customer Relationship Management (CRM)
- Customer Relationship Management Crm
- Business Development
- Cross Functional Team Leadership
- Pre Sales
- Customer Relationship Management
James Gomez Summary
- James Gomez, based in Mission Viejo, CA, US, is currently a Senior Vice President, Customer Services and Operations at Cogito Corp. James Gomez brings experience from previous roles at Cogito Corp, Five9 and Verizon Business. With a robust skill set that includes Call Centers, CRM, IVR, Contact Centers, Integration and more. James Gomez has 3 mobile phone numbers on RocketReach.
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