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James Ferraro Location
Ephrata, PA, US
James Ferraro Work
2024 -now Information Security Analyst @
2022 -2024 Service Delivery Manager @
2022 -2022 Service Desk Advisor @
2021 -2021 Quality Assurance Technician @
2019 -2021 Service Desk Analyst @
2018 -2019 Sensory Technician @
2018 -2018 IT Intern @
James Ferraro Education
Pennsylvania State University-Penn State Berks
Bachelor's degree (Information Technology)
2014-2018
James Ferraro Skills
Scrum
Project Planning
Scope Planning
Budgeting
Procurement
Stakeholder Management
Agile Methodologies
User Experience (UX)
User-centered Design
UX Research
Client Relations
Complaint Management
Technical Operations
Information Systems
Help Desk Support
Data Analysis
Deductive Reasoning
Information Technology
Technical Writing
Project Management
Data Entry
Culinary Skills
Service Desk
Microsoft Office
Microsoft Outlook
Databases
Windows
Microsoft PowerPoint
Leadership
Presentation Skills
Teamwork
Customer Service
Interpersonal Skills
Problem Solving
Time Management
Sensory Evaluation
Chocolate
Active Learning
Attention to Detail
Microsoft Word
Good Manufacturing Practice (GMP)
Technical Support
Microsoft Excel
Training
Auditing
SQF
Quality Assurance
iPhone Support
James Ferraro Summary
James Ferraro, based in Ephrata, PA, US, is currently a Information Security Analyst at Morgan Properties. James Ferraro brings experience from previous roles at Surpass Assessment, STIR Foods, LLC and Contegix. James Ferraro holds a 2014 - 2018 Bachelor's degree in Information Technology @ Pennsylvania State University-Penn State Berks. With a robust skill set that includes Scrum, Project Planning, Scope Planning, Budgeting, Procurement and more. James Ferraro has 2 emails and 3 mobile phone numbers on RocketReach.
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