James Faust Email & Phone Number
Director, Enterprise Technical Services @ Taylor & Francis Group
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James Faust Location
- West Palm Beach, FL, US
James Faust Work
- Director, Enterprise Technical Services @ (February 2020 - Present)
- Head of Enterprise Technical Services @ (February 2018 - February 2020)
- Global Technical Support Manager @ (March 2010 - February 2018)
- Help Desk Manager (US) @ (March 2007 - March 2010)
- Helpdesk Analyst @ (December 2004 - March 2010)
- PC Repair Technician @ (February 2003 - December 2004)
- Personal Financial Representative @ (January 2002 - January 2003)
- Head Teller @ (January 1999 - February 2002)
James Faust Education
- New England Institute of Technology
Computer Systems Networking and Telecommunications
2001-2003
James Faust Skills
- 2nd Line IT Support
- Active Directory
- Agile Methodologies
- Backup Exec
- Budget Monitoring
- Cisco IOS
- Cisco Routers
- Coaching
- Cross-Functional Team Building
- Customer Experience
- Customer Service
- Database Administration
- Editing
- Engineering Management
- Help Desk Support
- IP Technologies
- IT Asset Management
- IT Escalation
- IT Hardware Support
- IT Infrastructure Management
- IT Management
- IT Operations Management
- IT Strategy
- IT support
- ITIL
- ITIL Certified
- Information Security
- Leadership
- Linux System Administration
- Management
- Marketing
- Microsoft Exchange
- Novell Netware
- Online Publishing
- Point of Sale (POS) Systems
- Research
- SQL
- Service Delivery
- Service Desk Management
- Social Media
- Software Asset Management
- Software Observability
- Strategic Planning
- Team Leadership
- Team Management
- Teamwork
- Technical Support
- Vendor Management
- Windows Server
- process management
- Public Speaking
- PowerPoint
- Troubleshooting
James Faust Summary
- James Faust, based in West Palm Beach, FL, US, is currently a Director, Enterprise Technical Services at Taylor & Francis Group. James Faust brings experience from previous roles at Taylor & Francis Group. James Faust holds a 2001 - 2003 Computer Systems Networking and Telecommunications @ New England Institute of Technology. With a robust skill set that includes 2nd Line IT Support, Active Directory, Agile Methodologies, Backup Exec, Budget Monitoring and more. James Faust has 4 emails and 12 mobile phone numbers on RocketReach.
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