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James Erway Location
Scottsdale, AZ, US
James Erway Work
2024 -now Head of Operations and Customer Success @
2023 -now Member @ RevGenius
2023 -2024 VP of Customer Success - Consultant @
2020 -2023 Senior Director of Customer Success - Aljex, BestTransport, MacroPoint, and TM @
2017 -2020 Director of Professional Services - Aljex @
2016 -2017 Director Of Operations for 10-4 Systems (Acquired by Trimble) @
2015 -2016 Director of Operations @
2013 -2015 Vice President Of Operations @
2011 -2013 Sr Director of Operations @
2007 -2011 Logistics Solutions Design Manager @
2003 -2007 Operations Manager @
James Erway Education
Penn State University
Bachelor of Science (BS), Business Logistics (Business Logistics Supply Chain)
1999-2003
James Erway Skills
Renewals
Software as a Service (SaaS)
Customer Success
Team Management
Cross-functional Collaborations
Team Building
Business Process Improvement
Customer Onboarding
Customer Journey Mapping
Customer Engagement
Customer Relationship Management (CRM)
Continuous Improvement
Executive-level Communication
Sales Leadership
Data Analysis
Consulting
Coaching & Mentoring
PMP
Sales Management
Budgets
Growth Strategies
P&L Management
Business Development
Process Improvement
Presentation Skills
Business Reviews
Market Research
Project Management
Program Management
Product Management
Process Engineering
Product Development
Warehouse Management
Training and Development
Logistics Management
Operations Management
Supply Chain Management
Microsoft Access
Salesforce.com
Zendesk
Gainsight
Logistics
Transportation
Warehousing
Supply Chain
Third-Party Logistics (3PL)
Start-ups
Solutions Design
SAP Products
Salesforce.com Administration
PowerPoint
Warehouse Layout And Design
SAP
Supply Chain Optimization
AutoCAD
Shipping
Sales
Graphic Design
Third Party Logistics 3Pl
Lotus Notes
Start Ups
3PL
Visio
Operations
Outlook
Microsoft Office
Microsoft Word
Warehouse Layout
Microsoft Excel
Marketing
Transportation Management
Warehouse Operations
Red Prairie
Management
Warehouse Management Systems
Technician
Manhattan Wms
Analysis
Access
Third Party Logistics
Leadership
Strategy
Software as a Service
James Erway Summary
James Erway, based in Scottsdale, AZ, US, is currently a Head of Operations and Customer Success at Privv. James Erway brings experience from previous roles at RevGenius, Castelazo Content and Descartes Systems Group. James Erway holds a 1999 - 2003 Bachelor of Science (BS), Business Logistics in Business Logistics Supply Chain @ Penn State University. With a robust skill set that includes Renewals, Software as a Service (SaaS), Customer Success, Team Management, Cross-functional Collaborations and more. James Erway has 2 emails and 1 mobile phone numbers on RocketReach.
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