James Eng Location
- Las Vegas, NV, US
James Eng Work
- 2025 - now Director of IT, OptumRx Technology Support @
- 2024 - 2025 Director of IT, Level 2 Enterprise Tech Support @
- 2023 - 2024 Director of IT, Service Desk Operations @
- 2022 - 2023 Director of Technology, SRE @
- 2021 - 2022 Director of Technology (IT) at Optum Digital @
- 2020 - 2021 Senior Engineering Manager (IT) @
- 2018 - 2020 Manager, IT Services @
- 2015 - 2018 Technology Data Manager @
- 2013 - 2014 General Manager of Operations @ Concierge Compounding Pharmaceuticals
- 2008 - 2013 Senior Lead Pharmacy Technician @
- 2008 - 2010 Business Owner @ JR Wireless
- 2004 - 2008 Retail Store Manager @
James Eng Education
- University of Phoenix
Bachelor of Science (B.S.) (Information system and Cisco Certification)
2015 - 2017 - University of Nevada-Las Vegas
Bachelor of Business Administration (BBA) (International Business)
2011 - 2014 - Northern Virginia Community College
Associate of Science (A.S.) (Pre-Pharmacy Studies)
2007 - 2010
James Eng Skills
- Process Improvement
- Process Engineering
- Outage Management
- Alerts
- Amazon CloudWatch
- Datadog
- Data Analysis
- Site Reliability Engineering
- Metrics
- Metrics Reporting
- Dashboard Metrics
- Metric Development
- Splunk
- Data Analytics
- Data
- Coding Experience
- Automation
- IT Operations
- Operations Management
- Analytical Skills
- IT Service Management
- Information Technology
- Virtual Private Network (VPN)
- Application Support
- Customer Satisfaction
- Cisco Systems Products
- Office 365
- Coaching
- Firewalls
- Microsoft Azure
- Customer Relationship Management (CRM)
- Customer Service
- Customer Support
- Cisco Certified
- Employee Training
- Network Administration
- Microsoft Exchange
- Network Infrastructure
- Information Security Management
- IT Compliance
- Networking
- Technical Support
- People Development
- Customer Engagement
- System Administration
- Jamf
- CCNA
- IT Strategy
- IT Management
- CompTIA
James Eng Summary
- James Eng, based in Las Vegas, NV, US, is currently a Director of IT, OptumRx Technology Support at Optum. James Eng brings experience from previous roles at Optum. James Eng holds a 2015 - 2017 Bachelor of Science (B.S.) in Information system and Cisco Certification @ University of Phoenix. With a robust skill set that includes Process Improvement, Process Engineering, Outage Management, Alerts, Amazon CloudWatch and more. James Eng has 4 emails and 1 mobile phone numbers on RocketReach.
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Top Optum Employees
Erin Satterwhite
CEO, Optum Insight - Provider
United States
Daniel Castillo
Chief Executive Officer, Optum Care Delivery
Chicago, IL, US
Ramil Burden
CEO Optum Life Sciences
Washington, DC, US
Jonathan Nasser
Chief Executive Officer, Optum NY and NJ
Middletown, NY, US
Craig Dyer
CEO and President, Optum Health California
Denver, CO, US
Tracy Byers
CEO Enterprise Imaging
Chesterfield, NH, US
Chris Andreoli
Chief Executive Officer, Optum East Region
Boston, MA, US
Chris Hanson
CIO, OptumRx Pharmacy
Eden Prairie, MN, US
Mike Tesmer
CFO Optum Technology
Eden Prairie, MN, US
Andy Voss
CEO Optum Infusion Pharmacy
Kirkland, WA, US
Stephen MacIas
President and CEO
Phoenix, AZ, US
Jessica Harris
Chief Executive Officer, Whole Health Solutions
St. Louis, MO, US
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