2013 -
2014 Network Threat Analyst for AT and T (Contractor) @
2012 -
2013 Service-Now Development and Administrator @
2011 -
2012 Service-Now Knowledge Admin @
2009 -
2011 Sr. Enterprise Service Desk Representative @
2007 -
2009 Level II Tech Support @
James Dugger Education
Pensacola Jr College 1995
-
1998
James Dugger Skills
ServiceNow
Integration
Management
Troubleshooting
Technical Support
Wireless Networking
System Administration
Software Documentation
Wireless
Software Installation
System Deployment
Telecommunications
VoIP
TCP/IP
Cloud Computing
Service Desk
Call Center
Computer Network Operations
Data Center
DNS
VPN
Mobile Devices
LAN-WAN
Disaster Recovery
Network Engineering
Javascript
Active Directory
Computer Hardware
Servers
Routers
Windows Server
WiMAX
Microsoft Exchange
Databases
Avaya
Visio
Switches
Windows 7
Linux
Cisco Technologies
SharePoint
Operating Systems
Windows
Apache
HTML
ServiceNow Administration
Networking
Help Desk Support
Hardware
Testing
Unix
Lan Wan
Computer Network
Access
James Dugger Summary
James Dugger, based in Durham, NC, US, is currently a Sr. Service Now Developer at SAS. James Dugger brings experience from previous roles at Linium, Insight Global and Clearwire. James Dugger holds a 1995 - 1998 Pensacola Jr College. With a robust skill set that includes ServiceNow, Integration, Management, Troubleshooting, Technical Support and more. James Dugger has 3 emails and 1 mobile phone numbers on RocketReach.
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