James Ducharme Email & Phone Number
Senior Systems Engineer @ Peraton
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James Ducharme Location
- Connecticut, United States
James Ducharme Work
- Senior Systems Engineer @ (September 2019 - Present)
- Remedy Developer Lead @ Prime Technical Services Inc. (March 2019 - Present)
- Sr. Professional Services Consultant - Public Sector @ (October 2011 - June 2018)
- Systems Consultant @ James Ducharme LLC (June 2011 - June 2017)
- Remedy Consultant @ USDA NFC (June 2011 - September 2011)
- Sr. Systems Consultant @ (February 2010 - June 2011)
- Sr. Delivery Consultant @ (May 2009 - January 2010)
- Sr. Consultant @ EMS (October 2007 - May 2009)
- Remedy Consultant @ (March 2006 - September 2007)
- Remedy Developer @ (September 2001 - March 2006)
James Ducharme Education
- BMC
ITSM - Service Desk/Change & Release Mgt Certified
2013-2013 - Exin
Certification (ITIL v3 Foundation)
2010-2010 - Thames Valley State Technical College
(Computer Sciences)
1991-1992 - East Lyme High School
James Ducharme Skills
- IT Service Management
- BMC Remedy
- System Administration
- ITIL
- Service Desk
- Service Management
- CMDB
- Incident Management
- Professional Services
- Configuration Management
- SDLC
- Crystal Reports
- Service Request Management
- Analytics
- IT Asset Management
- Solution Architecture
- IT Operations
- IT Management
- Help Desk Support
- Service Catalog
- Dashboards
- Requirements Analysis
- Enterprise Software
- Technical Support
James Ducharme Summary
- James Ducharme, based in Connecticut, United States, is currently a Senior Systems Engineer at Peraton. James Ducharme brings experience from previous roles at Prime Technical Services Inc., BMC Software, James Ducharme LLC and USDA NFC. James Ducharme holds a 2013 - 2013 ITSM - Service Desk/Change & Release Mgt Certified @ BMC. With a robust skill set that includes IT Service Management, BMC Remedy, System Administration, ITIL, Service Desk and more. James Ducharme has 3 emails and 1 mobile phone numbers on RocketReach.
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