James Dorney Email
Director, Global Support Services @ Orbus Software
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James Dorney Location
- Andover, GB
James Dorney Work
- Director, Global Support Services @ (April 2024 - Present)
- Head of Customer Support @ (October 2020 - November 2023)
- Global Head of Support @ (January 2019 - October 2020)
- IT and Vendor Manager @ (November 2017 - January 2019)
- Solutions Support Manager @ (October 2016 - November 2017)
- Customer Success Manager @ (June 2014 - October 2016)
- Systems Support Analyst @ (October 2013 - June 2014)
- Incident Analyst @ (March 2011 - October 2013)
- Senior Support Analyst @ (May 2007 - March 2011)
- Software Tester @ (August 2005 - June 2006)
James Dorney Education
- St. Edmund's School 2001-2005
James Dorney Skills
- Business Analysis
- Microsoft SQL Server
- ITIL
- SQL
- Team Management
- Quality Assurance
- Testing
- Windows
- Project Management
- Requirements Analysis
- HTML
- Databases
- Integration
- Technical Support
- IT Service Management
- Management
- Team Leadership
- Change Management
- Service Delivery
- Service Delivery Management
- Customer Relationship Management (CRM)
- Account Management
- IT Management
- Troubleshooting
- Leadership
- Software as a Service (SaaS)
- Customer Relationship Management Crm
- Software as a Service Saas
- Customer Relationship Management
- Software as a Service
- Service Desk
- Supplier Management
- Vendor Management
- Third Party Vendor Management
- Supplier Risk Management
- Point of Sale Systems
- EPOS
- Payments
- Service Improvement
- Service Desk Management
- Incident Management
- Problem Management
- Service Level Agreements
- IT Service Delivery
- IT Operations
James Dorney Summary
- James Dorney, based in Andover, GB, is currently a Director, Global Support Services at Orbus Software. James Dorney brings experience from previous roles at Eigen Technologies and The ai Corporation. James Dorney holds a 2001 - 2005 St. Edmund's School. With a robust skill set that includes Business Analysis, Microsoft SQL Server, ITIL, SQL, Team Management and more. James Dorney has 2 emails on RocketReach.
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