James Cox Email & Phone Number
ADR Service Management @ BVRLA
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James Cox Location
- Dunstable, GB
James Cox Work
- 2024 -now ADR Service Management @
- 2021 -2024 Senior Customer Operations Manager @
- 2021 -2024 Customer Operations Team Lead @
- 2015 -2021 Operations Manager @ Renault-Nissan Consulting
- 2013 -2015 Operations Manager @
- 2011 -2013 Nissan Customer Service and Client Relationship Manager @
- 2007 -2011 Customer Relations and Team Manager @
- 2003 -2007 Customer Services Case Manager @
James Cox Education
- Bushey Meads
GNVQ Int & Adv (Business & Information Technology)
James Cox Skills
- Communication
- Business Reporting
- Business Relationship Management
- Analytical Skills
- Customer Satisfaction
- Recruiting
- Customer Retention
- Customer Experience
- Call Centers
- Team Leadership
- Outsourcing
- Building Relationships
- Problem Solving
- Reporting & Analysis
- Performance Management
- Performance Improvement
- Key Performance Indicators
- Targets
- Team Management
- Contact Centers
- Team Building
- Coaching
- Employee Training
- B2B
- Employee Engagement
- Customer Service
- Training Delivery
- Business Process Improvement
- Process Improvement
- Business Development
- Account Management
- Negotiation
- CRM
- Management
- Change Management
- Leadership
- Automotive
- Data Manipulation
- Customer Service Management
- Contact Center Management
- Continuous Improvement
- Strategic Planning
- Operations Management
- Project Management
- Commercial
- Role Model
- People Management
- CSAT
- Customer Insight
- Customer Relationship Management (CRM)
James Cox Summary
- James Cox, based in Dunstable, GB, is currently a ADR Service Management at BVRLA. James Cox brings experience from previous roles at bp pulse, Renault-Nissan Consulting and Sitel. James Cox holds a GNVQ Int & Adv in Business & Information Technology @ Bushey Meads. With a robust skill set that includes Communication, Business Reporting, Business Relationship Management, Analytical Skills, Customer Satisfaction and more. James Cox has 2 emails on RocketReach.
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