James Cotter Email & Phone Number
Dual Director, Global Training Development and Technical Support Services @ Worldwide TechServices
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James Cotter Location
- Boston, MA, US
James Cotter Work
- Dual Director, Global Training Development and Technical Support Services @ (October 1997 - Present)
- Manager of training and Technical Support Services @ (January 1997 - January 2009)
- Manager of Training and Technical Support Services @ (January 1997 - January 2009)
James Cotter Education
- University of Baltimore
Business Management
James Cotter Skills
- Attention to Detail
- Business Process Improvement
- Call Centers
- Coaching
- Communication
- Computer Hardware
- Computer Repair
- Customer Satisfaction
- Customer Service
- Customer Support
- Development Strategy
- Employee Training
- Executive Visibility
- Facilitation
- Human Resources (HR)
- IT Service Management
- ITIL
- Industry standards
- Instructional Design
- Instructor-led Training
- Key Metrics
- Key Performance Indicators
- Knowledge Acquisition
- Leadership
- Leadership Development
- Learning Management
- Learning Management Systems
- Learning Strategies
- Management
- Microsoft Access
- Microsoft Excel
- Microsoft Outlook
- Microsoft Word
- Needs Analysis
- Networking
- Organizational Development
- Organizational Leadership
- Presentations
- Problem Solving
- Process Improvement
- Productivity Improvement
- Professional Communication
- Professional Services
- Program Management
- Project Management
- Project Management Office (PMO)
- Recruiting
- Security
- Service Delivery
- Service Delivery Management
- Soft Skills
- Software Documentation
- Strategic Initiatives
- Strategic Planning
- Subject Matter Experts
- System Administration
- Team Effectiveness
- Team Leadership
- Technical Support
- Training
- Training Delivery
- Training and Development (HR)
- Troubleshooting
- Vendor Management
- Visio
- Business Development
- Strategy
- JavaScript
- Integration
James Cotter Summary
- James Cotter, based in Boston, MA, US, is currently a Dual Director, Global Training Development and Technical Support Services at Worldwide TechSevices. James Cotter brings experience from previous roles at Qualxserv. James Cotter holds a Business Management @ University of Baltimore. With a robust skill set that includes Attention to Detail, Business Process Improvement, Call Centers, Coaching, Communication and more. James Cotter has 3 emails and 1 mobile phone numbers on RocketReach.
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