2015 -2016 Contact Center Manager - Email Order Integration @
2011 -2015 Manager, Customer Service - Grainger eProcurement @
2010 -2011 eCommerce Product Lead @
2008 -2010 Workforce Optimization Analyst @
2005 -2008 Contact Center Supervisor @
2004 -2005 Senior Sales and Customer Relations Specialist @
James Cory Education
University of Northern Iowa
MBA (Business Administration and Management, General)
Wartburg College
BA (Computer Information Systems/Business Administration)
James Cory Skills
B2B
Process Improvement
Customer Service
Cross-functional Team Leadership
Customer Satisfaction
Team Building
SAP
Coaching
Team Leadership
Vendor Management
Management
E-commerce
Leadership
Sales Process
Sales Operations
CRM
Account Management
Sales
Business Process Improvement
Customer Relationship Management (CRM)
Business-to-Business (B2B)
James Cory Summary
James Cory, based in Chicago, IL, US, is currently a Senior Vice President, Customer Success at BitPay. James Cory brings experience from previous roles at BitPay, Pangea Money Transfer and Grubhub. James Cory holds a MBA in Business Administration and Management, General @ University of Northern Iowa. With a robust skill set that includes B2B, Process Improvement, Customer Service, Cross-functional Team Leadership, Customer Satisfaction and more. James Cory has 2 emails and 5 mobile phone numbers on RocketReach.
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