Vice President, Customer Success @ (June 2022 - April 2026)
Vice President of Operations @ (February 2021 - June 2022)
Director of Customer Experience @ (February 2019 - February 2021)
Director, Customer Care @ (October 2017 - February 2019)
Director, Care Operations @ (June 2016 - October 2017)
Senior Manager, Technical Operations @ (February 2016 - June 2016)
Contact Center Manager - Email Order Integration @ (January 2015 - February 2016)
Manager, Customer Service - Grainger eProcurement @ (October 2011 - January 2015)
eCommerce Product Lead @ (November 2010 - October 2011)
Workforce Optimization Analyst @ (May 2008 - November 2010)
Contact Center Supervisor @ (July 2005 - May 2008)
Senior Sales and Customer Relations Specialist @ (June 2004 - July 2005)
James Cory Education
Wartburg College
BA (Computer Information Systems/Business Administration)
University of Northern Iowa
MBA (Business Administration and Management, General)
James Cory Skills
B2B
Process Improvement
Customer Service
Cross-functional Team Leadership
Customer Satisfaction
Team Building
SAP
Coaching
Team Leadership
Vendor Management
Management
E-commerce
Leadership
Sales Process
Sales Operations
CRM
Account Management
Sales
Business Process Improvement
Customer Relationship Management (CRM)
Business-to-Business (B2B)
James Cory Summary
James Cory, based in Chicago, IL, US, is currently a Senior Vice President, Customer Success at BitPay. James Cory brings experience from previous roles at BitPay, Pangea Money Transfer and Grubhub. James Cory holds a BA in Computer Information Systems/Business Administration @ Wartburg College. With a robust skill set that includes B2B, Process Improvement, Customer Service, Cross-functional Team Leadership, Customer Satisfaction and more. James Cory has 2 emails and 5 mobile phone numbers on RocketReach.
Looking for a different James Cory?
Find contact details for 700 million professionals.