James Cook Location

Salt Lake City, UT, US

James Cook Work

  • 2017 - 2020 Vice President - Call Center Operations @ UNITEDHEALTHCARE INSURANCE COMPANY
  • 2015 - 2017 Senior Director Client Services, Contact Center @ MetaSource
  • 2013 - 2015 Site Director @ Dialog Direct
  • 2010 - 2013 Director, OB Services @ Dialog Direct
  • 2006 - 2010 Sr. Call Center Manager @ Dialog Direct
  • 2002 - 2006 Call Center Manager and Marketing Manager @ TLR, Inc.
  • 2001 - 2002 Director of Operations @ Infinium, Inc.

James Cook Education

  • Brigham Young University

    Bachelor of Science - BS (Business, Management, Marketing, and Related Support Services)

James Cook Skills

  • Call Centers
  • Team Building
  • Leadership
  • Account Management
  • Customer Satisfaction
  • Customer Service
  • Customer Experience
  • Training
  • Process Improvement
  • Team Leadership

James Cook Summary

James Cook, based in Salt Lake City, UT, US, is currently a Chief Operating Officer at Squeeze. James Cook brings experience from previous roles at Squeeze Media, e-TeleQuote Insurance Inc., UnitedHealthcare and MetaSource. James Cook holds a Bachelor of Science - BS in Business, Management, Marketing, and Related Support Services @ Brigham Young University. With a robust skill set that includes Call Centers, Team Building, Leadership, Account Management, Customer Satisfaction and more. James Cook has 2 emails and 2 mobile phone numbers on RocketReach.
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