James Cook Email & Phone Number
Chief Operating Officer @ Squeeze Media
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James Cook Location
- Salt Lake City, UT, US
James Cook Work
- Chief Operating Officer @ (August 2021 - Present)
- Executive VP of Operations @ (October 2020 - July 2021)
- Director @ (March 2020 - October 2020)
- Vice President - Call Center Operations @ (November 2017 - March 2020)
- Senior Director Client Services, Contact Center @ (September 2015 - November 2017)
- Site Director @ (September 2013 - July 2015)
- Director, OB Services @ (January 2010 - September 2013)
- Sr. Call Center Manager @ (March 2006 - December 2010)
- Call Center Manager and Marketing Manager @ TLR, Inc. (November 2002 - March 2006)
- Director of Operations @ Infinium, Inc. (October 2001 - October 2002)
- Center Manager @ Marketing Ally (November 2000 - October 2001)
- Account Manager @ Marketing Ally (May 1999 - October 2000)
James Cook Education
- Brigham Young University
Bachelor of Science - BS (Business, Management, Marketing, and Related Support Services)
James Cook Skills
- Call Centers
- Team Building
- Leadership
- Account Management
- Customer Satisfaction
- Customer Service
- Customer Experience
- Training
- Process Improvement
- Team Leadership
- Operations Management
- Strategic Planning
- Lead Generation
- Call Center
- Sales Management
- Customer Retention
- Start-ups
- Salesforce.com
- Program Management
- Leadership Development
- CRM
- Workforce Management
- Employee Training
- New Business Development
- Budgets
- B2B
- Management
- Marketing
- Sales
- Coaching
- Vendor Management
- Marketing Strategy
- Recruiting
- Project Management
- Telecommunications
- Strategic Partnerships
- Business Development
- Strategy
- Time Management
- Outsourcing
- Cross-functional Team Leadership
- Microsoft Excel
- Social Media Marketing
- Public Speaking
- Critical Thinking
- Performance Management
- Team Management
- Sales Process
- Start Ups
- Microsoft Office
- Cross Functional Team Leadership
- Customer Relationship Management Crm
- Business Process Improvement
- Customer Success
- Business Process Outsourcing
- Customer Relationship Management
- CX
- Strategic Leadership
James Cook Summary
- James Cook, based in Salt Lake City, UT, US, is currently a Chief Operating Officer at Squeeze. James Cook brings experience from previous roles at Squeeze Media, e-TeleQuote Insurance Inc., UnitedHealthcare and MetaSource. James Cook holds a Bachelor of Science - BS in Business, Management, Marketing, and Related Support Services @ Brigham Young University. With a robust skill set that includes Call Centers, Team Building, Leadership, Account Management, Customer Satisfaction and more. James Cook has 2 emails and 2 mobile phone numbers on RocketReach.
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