James Clinton Email & Phone Number
Senior Operations Manager
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James Clinton Location
- Florida, United States
James Clinton Work
- 2011 -now Senior Operations Manager @ Arise Virtual Solutions Inc.
- 2010 -2011 Contact Center Supervisor @
- 2008 -2010 Contact Center Supervisor @ APAC Customer Services
- 2006 -2008 Customer Care Supervisor II @
James Clinton Education
- Siena College
Bachelor's degree (Psychology)
1998-2002
James Clinton Skills
- Business Analysis
- Web Services
- Microsoft Office
- Outlook
- Outsourcing
- Customer Satisfaction
- Avaya
- CMS
- Contact Centers
- Training
- Quality Assurance
- Root Cause Analysis
- Operations Management
- Cross-functional Team Leadership
- Performance Management
- Call Centers
- Coaching
- Customer Experience
- Team Leadership
- Team Building
- Telecommunications
- Customer Retention
- Call Center Development
- Team Management
- Change Management
- Leadership Development
- Interviews
- Onboarding
- Training Delivery
- Workforce Management
- Human Resources
- BPO
- Employee Training
- Recruiting
- Hiring
- Telemarketing
- Business Process Improvement
- Offshoring
- Cross Functional Team Leadership
James Clinton Summary
- James Clinton, based in Florida, United States, is currently a Senior Operations Manager at Arise Virtual Solutions Inc.. James Clinton brings experience from previous roles at CGS, APAC Customer Services and ACS Healthcare Provider Solutions. James Clinton holds a 1998 - 2002 Bachelor's degree in Psychology @ Siena College. With a robust skill set that includes Business Analysis, Web Services, Microsoft Office, Outlook, Outsourcing and more.
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James Clinton
Incoming Analyst
Hampton Bays, NY, US
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