James Clinton Email & Phone Number
Senior Operations Manager
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James Clinton Location
- Florida, United States
James Clinton Work
- Senior Operations Manager @ Arise Virtual Solutions Inc. (September 2011 - Present)
- Contact Center Supervisor @ (October 2010 - September 2011)
- Contact Center Supervisor @ APAC Customer Services (November 2008 - September 2010)
- Customer Care Supervisor II @ (June 2006 - October 2008)
James Clinton Education
- Siena University
Bachelor's degree (Psychology)
1998-2002
James Clinton Skills
- Avaya
- BPO
- Business Analysis
- Business Process Improvement
- CMS
- Call Center Development
- Call Centers
- Change Management
- Coaching
- Contact Centers
- Cross-functional Team Leadership
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Employee Training
- Hiring
- Human Resources
- Interviews
- Leadership Development
- Microsoft Office
- Onboarding
- Operations Management
- Outlook
- Outsourcing
- Performance Management
- Quality Assurance
- Recruiting
- Root Cause Analysis
- Team Building
- Team Leadership
- Team Management
- Telecommunications
- Telemarketing
- Training
- Training Delivery
- Web Services
- Workforce Management
- Offshoring
- Cross Functional Team Leadership
James Clinton Summary
- James Clinton, based in Florida, United States, is currently a Senior Operations Manager at Arise Virtual Solutions Inc.. James Clinton brings experience from previous roles at CGS, APAC Customer Services and ACS Healthcare Provider Solutions. James Clinton holds a 1998 - 2002 Bachelor's degree in Psychology @ Siena University. With a robust skill set that includes Avaya, BPO, Business Analysis, Business Process Improvement, CMS and more. James Clinton has 1 emails and 2 mobile phone numbers on RocketReach.
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