Global Business Change Manager (business transformation) @ (September 2021 - Present)
Resource Planning Analyst @ (June 2015 - July 2017)
Resource Planner and Forecaster @ (July 2007 - June 2015)
Business Integration Manager @ (February 2007 - July 2007)
Resource Scheduler @ (May 2005 - February 2007)
Resource Analyst (ROC) @ (June 2003 - May 2005)
Seconded Ops Manager @ (March 2003 - June 2003)
James Clarke Education
Newcastle College
BA (Hons) (Music Production)
1997-1999
James Clarke Skills
Call Centers
Strategic Planning
Customer Experience
Blue Pumpkin
Employee Training
Workforce Scheduling
Business Process Design
Contact Center Management
Workforce Management
Analysis
Recruiting
Contact Centers
IEX Total View
Integration
Outsourcing
Workforce Planning
James Clarke Summary
James Clarke, based in Newcastle upon Tyne, GB, is currently a Band Leader and Music Educator at Rocksteady Music School. James Clarke brings experience from previous roles at Sage. James Clarke holds a 1997 - 1999 BA (Hons) in Music Production @ Newcastle College. With a robust skill set that includes Call Centers, Strategic Planning, Customer Experience, Blue Pumpkin, Employee Training and more. James Clarke has 3 emails on RocketReach.
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