James Clapp's Location
Westbury, Wiltshire, United Kingdom
James Clapp's Work
- Asset and Configuration Manager @ Imperial Brands PLC
- Service Designer @ Imperial Brands PLC
- Global Service Analyst @ Imperial Brands PLC
- Windows Support Analyst @ Hargreaves Lansdown
- ICT Service Manager @ Selwood Housing Group
- Senior Support Analyst @ Selwood Housing Group
- ICT Service Quality Analyst @ BT Group
- ICT Service Quality Analyst @ Shaw Trust
- Senior Service Desk Analyst (2nd Line) @ Shaw Trust
James Clapp's Education
- Bath University2005 - 2007
- Wiltshire College - Trowbridge1999 - 2001
- Kingdown Comprehensive1994 - 1999
James Clapp's Skills
- ITIL
- Service Improvement
- Incident Management
- Service Delivery
- Service Desk
- Change Management
- Service Management
- Stakeholder Management
- IT Service Management
- Active Directory
James Clapp's Summary
James Clapp, based in Westbury, Wiltshire, United Kingdom, is currently a Asset and Configuration Manager at Imperial Brands PLC, bringing experience from previous roles at Imperial Brands PLC, Hargreaves Lansdown and Selwood Housing Group. James Clapp holds a 2005 - 2007 Bath University. With a robust skill set that includes ITIL, Service Improvement, Incident Management, Service Delivery, Service Desk and more, James Clapp contributes valuable insights to the industry. James Clapp has 3 emails on RocketReach.
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