James Clapp Email
ServiceNow Platform Manager @ Care Quality Commission
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James Clapp Location
- Bristol, GB
James Clapp Work
- ServiceNow Platform Manager @ (September 2024 - Present)
- Senior IT Technician @ (June 2024 - September 2024)
- Asset and Configuration Manager @ (October 2021 - October 2023)
- Service Designer @ (February 2021 - October 2021)
- Global Service Analyst @ (May 2019 - February 2021)
- Windows Support Analyst @ (October 2017 - May 2019)
- ICT Service Manager @ (April 2016 - October 2017)
- Senior Support Analyst @ (August 2015 - March 2016)
- ICT Service Quality Analyst @ (May 2015 - July 2015)
- ICT Service Quality Analyst @ (July 2013 - April 2015)
- Senior Service Desk Analyst (2nd Line) @ (January 2008 - June 2013)
James Clapp Education
- University of Bath 2005-2007
- Wiltshire College - Trowbridge 1999-2001
- Kingdown Comprehensive 1994-1999
James Clapp Skills
- Active Directory
- Analytical Skills
- Asset Management
- Autotask
- Blackberry Enterprise Server
- Business Process Improvement
- CA Unicentre
- CMDB
- Change Management
- Coaching
- Communication
- Configuration Management
- Continuous Improvement
- IT Service Management
- ITIL
- ITTs
- Incident Management
- KPI Implementation
- Managed Services
- Management
- Metrics
- Microsoft 365 Security
- Microsoft Products
- Office 365
- Office 365 Administration
- Performance Management
- Problem Management
- Problem Solving
- Process Flow Documentation
- Process Improvement
- Public Sector
- RFP
- SCCM
- SLA
- Security Awareness
- Service Delivery
- Service Desk
- Service Improvement
- Service Management
- Service Operation
- Service Quality
- Software Asset Management
- Stakeholder Management
- Supplier Management
- Support Engineers
- Team Leadership
- Technical Documentation
- Ticketing Systems
- Training
- Training Delivery
- Troubleshooting
- VMware
- Virtualization
- PowerPoint
- Customer Service
- Strategic Planning
James Clapp Summary
- James Clapp, based in Bristol, GB, is currently a ServiceNow Platform Manager at Care Quality Commission. James Clapp brings experience from previous roles at Dial A Geek | B Corp™ and Imperial Brands PLC. James Clapp holds a 2005 - 2007 University of Bath. With a robust skill set that includes Active Directory, Analytical Skills, Asset Management, Autotask, Blackberry Enterprise Server and more. James Clapp has 1 emails on RocketReach.
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Top Care Quality Commission Employees
Jonathan Cairns-Terry
Deputy Director of Insight Products
Trowbridge, GB
Mohamed Noorgat
Deputy Director of Application Services
London, England, GB
Tim Spensley
Deputy Director Of Commercial and Contracts
Wath upon Dearne, GB
Robert de Wilde
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London, England, GB
Mark Sharpe
Deputy Director, Application Services
United Kingdom
Alex Kafetz
Non Executive Director
London, GB
Caroline Fletcher
Deputy Director of Strategic Insight
United Kingdom
Chris Usher
Executive Director of Finance and Corporate Services
Newcastle upon Tyne, GB
Jackie Jackson
Head of HR Services and Business Partners
Newcastle upon Tyne, GB
Arun Chopra
Interim Chief Executive Officer
United Kingdom
Andrew Collins
Deputy Director Architecture
England, United Kingdom
Laura Aldridge
Deputy Director CDIO
England, United Kingdom
Nimali de Silva
Director of Legal Services (SCS 2)
United Kingdom
David James
Deputy Director of Policy and Strategy
Leeds, Leeds, United Kingdom
Mark Chakravarty
Non Executive Director
Basel, BS, CH
Craig Howarth
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Leicester, GB
Sonny Singh
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