James Clapp Email

ServiceNow Platform Manager @ Care Quality Commission

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James Clapp Location

Bristol, GB

James Clapp Work

2024 - now ServiceNow Platform Manager @
2024 - 2024 Senior IT Technician @
2021 - 2023 Asset and Configuration Manager @
2021 - 2021 Service Designer @
2019 - 2021 Global Service Analyst @
2017 - 2019 Windows Support Analyst @
2016 - 2017 ICT Service Manager @
2015 - 2016 Senior Support Analyst @
2015 - 2015 ICT Service Quality Analyst @
2013 - 2015 ICT Service Quality Analyst @
2008 - 2013 Senior Service Desk Analyst (2nd Line) @

James Clapp Education

Bath University 2005 - 2007
Wiltshire College - Trowbridge 1999 - 2001
Kingdown Comprehensive 1994 - 1999

James Clapp Skills

ITIL
Service Improvement
Incident Management
Service Delivery
Service Desk
Change Management
Service Management
Stakeholder Management
IT Service Management
Active Directory
Blackberry Enterprise Server
Public Sector
Coaching
Team Leadership
Problem Management
Service Operation
Asset Management
Service Quality
Training Delivery
Performance Management
SLA
Training
Management
Supplier Management
KPI Implementation
Metrics
Managed Services
ITTs
RFP
SCCM
CA Unicentre
Process Improvement
Technical Documentation
Process Flow Documentation
PowerPoint
Customer Service
Business Process Improvement
Strategic Planning
Troubleshooting

James Clapp Summary

James Clapp, based in Bristol, GB, is currently a ServiceNow Platform Manager at Care Quality Commission. James Clapp brings experience from previous roles at Dial A Geek | B Corp™ and Imperial Brands PLC. James Clapp holds a 2005 - 2007 Bath University. With a robust skill set that includes ITIL, Service Improvement, Incident Management, Service Delivery, Service Desk and more. James Clapp has 2 emails on RocketReach.

James Clapp Emails

Found 2 emails

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James Clapp

ServiceNow Platform Manager

Bristol, GB

googlemail.com
cqc.org.uk

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Top Care Quality Commission Employees

Mohamed Noorgat

Director of Technology

London, England, GB

cqc.org.uk
gmail.com

+44 20 3862 XXXX
+971 50 735 XXXX
+44 20 3117 XXXX
...

Robert de Wilde

Deputy Director, Modern Workplace

London, England, GB

cqc.org.uk

Mark Sharpe

Deputy Director, Application Services

United Kingdom

cqc.org.uk

+44 300 061 XXXX

Alex Kafetz

Non Executive Director

London, GB

hfea.gov.uk
gmail.com
cqc.org.uk

+44 20 7018 XXXX
+44 7947 05XXXX
+44 20 3637 XXXX
...

Jackie Jackson

Head of HR Services and Business Partners

Newcastle upon Tyne, GB

cqc.org.uk

Rosalind Sanderson

Deputy Director of National Enforcement

York, GB

cqc.org.uk

Nimali de Silva

Director of Legal Services (SCS 2)

United Kingdom

cqc.org.uk

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