James Chen Email & Phone Number
Customer Account Manager @ FluentStream
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James Chen Location
- Washington, DC, US
James Chen Work
- Customer Account Manager @ (June 2025 - Present)
- Tier III Client Support Specialist @ (May 2023 - June 2025)
- Senior Client Services Manager @ (July 2022 - December 2022)
- Senior Support Specialist @ IntelliVoice (July 2001 - April 2022)
- Support and Operations Manager @ Network Management, Inc. (July 2001 - December 2021)
- Innkeeper @ 1840s Carrollton Inn (January 2010 - January 2012)
- Event Support @ (January 2010 - January 2012)
- Senior Customer Service Team Coordinator @ (January 1988 - January 1996)
James Chen Education
- Borough of Manhattan Community College
James Chen Skills
- Account Management
- Call Centers
- Co-location
- Customer Satisfaction
- Customer Service
- Data Center
- Direct Sales
- Ethernet
- ISDN
- Internet Services
- Leadership
- MPLS
- Managed Services
- Management
- Multiprotocol Label Switching (MPLS)
- Problem Solving
- Session Initiation Protocol (SIP)
- Solution Selling
- Strategic Partnerships
- Strategy
- T1
- Telecommunications
- Telecommunications Consulting
- Telephony
- Troubleshooting
- Unified Communications
- Vendor Management
- VoIP
- Voice over IP (VoIP)
- Wireless Technologies
James Chen Summary
- James Chen, based in Washington, DC, US, is currently a Customer Account Manager at FluentStream. James Chen brings experience from previous roles at FluentStream, Intellys Corporation, IntelliVoice and Network Management, Inc.. James Chen holds a Borough of Manhattan Community College. With a robust skill set that includes Account Management, Call Centers, Co-location, Customer Satisfaction, Customer Service and more. James Chen has 1 emails and 1 mobile phone numbers on RocketReach.
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