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James Chen Location
Melbourne, VIC, AU
James Chen Work
Support Team Lead @ (July 2018 - Present)
Senior Support Engineer @ (February 2017 - July 2018)
IT Support Engineer @ (November 2015 - January 2017)
IT Officer @ Newaim (February 2013 - October 2015)
IT Support Specialist @ Conik (January 2012 - January 2013)
James Chen Education
Swinburne University of Technology
Master of Information Technology
2010-2012
Shanghai University
Bachelor of Computer Science (Information Technology)
2006-2009
James Chen Skills
Active Directory
Business Analysis
CentOS
Cisco Meraki
Consulting
Customer Service
Data Analysis
Databases
Debian
Decision-Making
Disaster Recovery
Domain Name System (DNS)
Help Desk Support
Hyper-V
IT Management
Information Technology
Infrastructure
Internet Information Services (IIS)
LAN-WAN
Linux
Linux System Administration
Mac
Microsoft Exchange
Microsoft Office
Microsoft SQL Server
MySQL
Networking
OS X
Office365
Printer Support
SQL
Servers
Storage Area Network (SAN)
System Administration
System Center Configuration Manager (SCCM)
Technical Support
Troubleshooting
VMware
VMware vSphere
Virtual Private Network (VPN)
Windows
Windows 10
Windows 7
Windows 8
Windows 8.1
Windows Server
Windows powershell
Zendesk
python
James Chen Summary
James Chen, based in Melbourne, VIC, AU, is currently a Support Team Lead at Belgravia eHealth. James Chen brings experience from previous roles at Oneview Healthcare, iSelect, Newaim and Conik. James Chen holds a 2010 - 2012 Master of Information Technology @ Swinburne University of Technology. With a robust skill set that includes Active Directory, Business Analysis, CentOS, Cisco Meraki, Consulting and more. James Chen has 2 emails and 1 mobile phone numbers on RocketReach.
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