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James Carter Location
Kingston upon Hull, GB
James Carter Work
Head of Duty Operations @ (April 2025 - Present)
Call Center Manager (Temp) @ (March 2023 - September 2023)
Senior Sales Manager @ (April 2019 - March 2023)
Sales Manager @ (March 2013 - March 2019)
Sales Trainer @ (October 2012 - April 2013)
Sales Agent @ (September 2010 - October 2012)
James Carter Education
Kingswood college of arts
Gcse (Maths)
2003-2008
James Carter Skills
Analytical Skills
Broadband
Business Requirements
Client Relations
Coaching
Coaching & Mentoring
Communication
Complaint Management
Contact Center Operations
Contact Centers
Cross-Selling
Customer Engagement
Customer Experience
Customer Satisfaction
Customer Service
Customer Service Management
Data Analysis
Decision-Making
Key Performance Indicators
Leadership
Management
Microsoft Excel
Microsoft Office
Microsoft Word
Multitasking
Organization Skills
Passionate about Work
People Management
Performance Management
Performance Reviews
Performance development
Problem Solving
Relationship Building
Resource Planning
Sales
Sales Management
Sales Operations
Sales Processes
Sales Strategy
Sales Targets
Strategy
Supporting Others
Team Building
Team Leadership
Team Management
Team Motivation
Team Performance
Teamwork
Telecommunications
Time Management
Training
James Carter Summary
James Carter, based in Kingston upon Hull, GB, is currently a Head of Duty Operations at Clearanswer Call Centres. James Carter brings experience from previous roles at Clearanswer Call Centres. James Carter holds a 2003 - 2008 Gcse in Maths @ Kingswood college of arts. With a robust skill set that includes Analytical Skills, Broadband, Business Requirements, Client Relations, Coaching and more. James Carter has 1 emails and 2 mobile phone numbers on RocketReach.
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