James Cappelli Location
Toronto, ON, CA
James Cappelli Work
- 2025 - now Vice President of Customer Success @ Introhive
- 2024 - now President and CEO @ J3S Investments GP Ltd.
- 2021 - 2025 Partner, Customer Experience Practice @ King Tide Inc.
- 2018 - 2021 SVP Customer Experience @ NexJ Systems
- 2017 - 2018 Partner, Customer Experience Practice @ King Tide Inc.
- 2016 - 2017 Vice President, Client Success @ 360insights.com
- 2015 - 2016 SVP Customer Success @ Intelex Technologies ULC
- 2012 - 2015 Chief Operating Officer and VP Customer Success @ Nightingale Informatix
- 2008 - 2012 Director, Customer Success, Algo Risk Service @ IBM Risk Analytics (Algorithmics)
- 2007 - 2008 Project Director @ Infor
James Cappelli Education
- University of Waterloo
BASc (Engineering)
1990 - 1995
James Cappelli Skills
- Project Management
- Professional Services
- Risk Management
- Integration
- Business Process
- Project Delivery
- Workforce Management
- Software Project Management
- Business Process Improvement
- Cross-functional Team Leadership
James Cappelli Summary
James Cappelli, based in Toronto, ON, CA, is currently a Vice President of Customer Success at Introhive. James Cappelli brings experience from previous roles at J3S Investments GP Ltd., King Tide Inc. and NexJ Systems. James Cappelli holds a 1990 - 1995 BASc in Engineering @ University of Waterloo. With a robust skill set that includes Project Management, Professional Services, Risk Management, Integration, Business Process and more. James Cappelli has 1 emails on RocketReach.
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