James Burson Email & Phone Number

Senior Advisory Solution Consultant - ITAM @ ServiceNow

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James Burson Location

Avon, CT, US

James Burson Work

2026 -now Senior Advisory Solution Consultant - ITAM @
2022 -now ITAM Forum Member @
2024 -2026 Sr. Director - Global ServiceNow Practice Leader @
2023 -2025 ITAM Forum Ambassador @
2022 -2024 Practice Director, ITAM and EAM and OT @
2021 -2022 Sr. Manager Professional Services @
2021 -2021 Senior Technical Consultant @
2020 -2021 SACM and ServiceNow Group Lead @
2017 -2020 IT Manager @
2014 -2017 Technical Product Support Manager - IHD Americas @
2012 -2014 Manager Infrastructure Services @
2003 -2012 Director Field Operations @

James Burson Education

Regis University
Masters (Business Administration (MBA))
2010
Colorado State University
Bachelor of Arts (Technical Journalism)

James Burson Skills

Leadership
Customer Relationship Management Crm
Team Building
Video Advertising
Network Operations
Contract Management
Cisco Technologies
Human Resources
Call Center
Active Directory
Computer Hardware
ITIL
IP Networking
NICE Call Recording
Computer Network Operations
Networking
Advertising Operations
Troubleshooting
Customer Satisfaction
Telecommunications
Business Analysis
Cisco
Vendor Management
Software Documentation
Team Leadership
Process Improvement
Team Management
Amazon Web Services Aws
Contract Negotiations
NetSuite
Strategy
Microsoft Office
Budgeting
Operations Management
Mentoring Of Staff
Microsoft Excel
Change Management
IT Management
Project Implementation
Software Implementation
Customer Service
Contract Negotiation
Project Planning
MBA
Technical Support
WAN
Budgets
Management
Project Management
Coaching
Inventory Management
Help Desk Management
Call Centers
Services
Cloud Computing
Recruiting
Integration
Hardware
Internet Services
Hiring
Cabling
Low Voltage
NOC
IBM
Adobe Acrobat
Shipping
Infrastructure
Vendors
Windows
Sales
Versed
System Implementations
Copper
Juniper Technologies
System Upgrades
Mentoring
Language Development
Dell PowerEdge Servers
Email Clients
Serving
Business Administration
T 1
Network Security
Service Orders
Facilitation
Theatre
Frame Relay
Windows XP
SSH
Capital Equipment
At&T
Travel
Perspectives
Community Leadership
Isp
PC
Outsourcing
CompTIA
Access Lists
Desktop Computers
Maintenance And Repair
ISDN
Routers
Lan Wan
AV
IT Service Management
ATM networks
HOA
Spanish
Hosting
Linux
Uptime
Technical Journalism
SMTP
Titles
Development Of New Programs
System
Business Services
Relationship Management
English
Switches
Engineering
TCP/IP
Organizational Development
NAT
RAID
Inventory
Norton Ghost
Ethernet
Strategic Leadership
Asset Management
Denver
BMC Remedy
Policy
Disaster Recovery
Mttr
Building Productive Relationships
Cisco IOS
Printers
Materials Management
Vendor Negotiation
Compaq
Wide Area Network Wan
Operational Excellence
Virus
VPN
Trains And Add Rails
Quality Control
Earlier
System Monitoring
Field Service
Stakeholders
Accounts Payable
Capital
Microsoft
ASA
Mobilize
PIX
Homeowners
Analysis
IT Asset Management
BGP
Property Management
Visionary
Workstations
Commercial Accounts
Peripherals
RFP
DNS
FIX Protocol
Operating Systems
Accountability
Technology Implementation
Network Design
Communication
Schedules
Advertising
Active
Firefox
Operations
Empowerment
POP3
Marketing
Colorado
Technical Information
Leadership Development
Cisco Networking
Theaters
DSL
Data Circuits
Netscreen
FTP
Catalyst
Laptops
Inventory Control
Servers
IBM iSeries
Presentations
DHCP
Ipx/Spx
Firewalls
Labor Issues
Cisco Systems Products
International
Ticketing
Art
Purchasing
Efficient
Start Ups
Microsoft Exchange
Google Chrome
IPSec
Investments
SDH
Connectivity
Windows Vista
Visio
Corporate Headquarters
Software
Lenovo
Satellite
Field Operations
Tacacs
Preventive Maintenance
Business Continuity
IT Operations
Proposal Writing
Network Communications
Call Management
OSPF
Controlling
Problem Solving
French
Anticipate
Customer Relationship Management
Wide Area Network
Amazon Web Services

James Burson Summary

James Burson, based in Avon, CT, US, is currently a Senior Advisory Solution Consultant - ITAM at ServiceNow. James Burson brings experience from previous roles at ITAM FORUM, Jade Global and ITS Partners. James Burson holds a Masters in Business Administration (MBA) @ Regis University. With a robust skill set that includes Leadership, Customer Relationship Management Crm, Team Building, Video Advertising, Network Operations and more. James Burson has 2 emails and 2 mobile phone numbers on RocketReach.